Frequently Asked Questions

Cleaning Tile & Grout combines specialised industrial equipment and heavy duty cleaning products. By applying specially developed cleaning solutions together with high pressure van mounted cleaning equipment, we are able to thoroughly clean your tile & grout to the highest standards .
- The amount of use, contact received(ie trolleys etc)
- How often it is cleaned (swept/vacuum/mopped) and what it is cleaned with. Some brooms have quite abrasive bristles on them, which can cause damage to the floor.
- Certain chemicals can erode the sealer, it is important that you use a PH neutral floor cleaner on your sealed floors and that the chemical dilution rates are correct. Even a PH neutral floor cleaner will become alkaline if not diluted correctly.
- How many coats of sealer were previously laid on the floor.
- The quality of the sealer used to seal the floor.
- If the correct technique was previously used to seal the floor.

All Porous tiles should be sealed. Sealing your tiles helps prevent & reduce staining by keeping most stains suspended at the surface. Sealing creates a barrier that provides protection against chemical attack, deterioration and contamination. Sealing is the first important step towards protecting your investment against stains.

No matter where your tiles are, Tile Cleaners® will strip, clean and professionally reseal them for you. In your kitchen, shower, bathroom, around the swimming pool, your backyard, outdoors or any hard to reach indoor areas.

Polishing is achieved by operating very fine grade abrasive diamond disc polishing machines at various speeds until a reflective finish is achieved. These final grades reduce and remove scratches which are not even visible to the human eye allowing the natural crystals on the stones surface to reflect light more effectively. Highly polished floors have much smaller pores to collect soil, dirt and grime ensuring maintenance is made a lot easier.

Honed surfaces have a more satin-feel, smooth and velvety to the touch often more suited to casual, comfortable environments than more formal polished surfaces. Honing your floors is a fantastic way to virtually eliminate taxing maintenance requirements while still having the wonderful characteristic of beautiful stone surfaces in your home or business.

Grinding will smooth out imperfections and open a new layer upon which it is possible to build a high quality honed or polished finish. Grinding will remove deep scratches, stains and other contaminations, resulting in a very smooth and even surface. Grinding will also remove any lippage, the term used for uneven tiles which can occur after a typical installation.

Do you have cracked tiles, chipped tiles, loose tiles or discoloured tiles in your walls, floors, stairs or around the swimming pool? Do you have spare tiles left over from installation? Tile Cleaners® have professional & experienced tilers in our team that can assist you with repairing your indoor & outdoor tiles and replacing the broken/damaged tiles .

Our Tile Restoration service will bring back your tiles & grout to its best possible condition, and protect them for years to come.

Originally ceramic tiles were handmade, thus each was a work of art in its own right. Ceramic tiles were used almost everywhere - on floors, walls, ceilings, fireplaces, in murals, and as an exterior cladding on buildings.

Porcelain, one of the worlds most popular types of flooring is a highly durable and stain resistant product which receives its name from the Italian word "Porcellana" Â(cowrie shell) because of its resemblance to the translucent surface of the shell.

Slate is a very dense, but soft and easily scratched material which can be used effectively outdoors as well as indoors. Slate is a foliated metamorphic rock derived from shale and consisting mainly of grains of mica and quartz. Most slate is grey to black, but the rock may be red or purple, depending on its mineral content.

Limestone is a sedimentary rock which is formed at the bottom of the ocean. It consists wholly or mainly of calcium carbonate. In its pure state it is white but it may be coloured by other materials.