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Testimonials

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

I just got new tiles laid in my house that were very expensive. I needed to get them sealed but couldn't afford to pay much for it. On the other hand I didn't want to go for a company offering cheap and unreliably services. My boss recommended Tile Cleaners, saying that the company's prices were reasonable and that they offered quality service when he used them. I contacted them and ended up doing a booking with them. It is very pleasant to know that there are companies out there who actually care about providing very high quality services for affordable prices. I gave your contacts to my sister. Thank you for the job you did

Robert Williams, Norman Park, QLD

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Tile Cleaning Pump

How to Remove Solvent Sealer from Tile

We provide safe, quick and effective stripping solutions for solvent sealed tiles

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use our online enquiry form

We cover all metropolitan areas.

Slate Sealing Process

In the past, natural stone floors as well as some porcelain tiles were frequently sealed using solvent based sealer. Although this product isn't preferred now due to its harsh chemical composition it still requires stripping from many floors as part of any restoration.

deepshield breathe

Tile Cleaners® use the safest and most effective methods for stripping solvent. Our qualified technicians have years of experience with all types of tiles that have a solvent seal including porcelain, slate, sandstone, bluestone and terracotta. Our state-of-the-art machinery can cater for smaller residential jobs to large commercial businesses.

deepshield surface

What is Solvent?

There are essentially two different types of floor strippers, water-based and solvent based. Solvents are a much harsher product, cutting through grime with harmful chemicals. Solvent strippers are fast working and a small amount goes along way.

A large majority of house hold cleaners on the market are actually solvent based to some extent. If more people were aware of the harm that solvent cleaners can do to their floors and their health there would certainly be a change in preferred cleaners. Some chemicals in solvent based floor cleaners come with the following health warnings:

  • Severe irritant of the eyes, nose and throat
  • Neurotoxic
  • Respiratory problems
  • Irreparable damage to the respiratory tract
  • Toxic to fish and plant life
  • May damage red blood cells

These chemicals are not only inhaled but remain on floors where our children and animals literally crawl around. We all want clean floors but we also want our health to be protected.

Slate Before and After Sealing

When do floors need Solvent Stripping?

Solvent stripping is necessary when floors have had a solvent sealer applied in the past. It is not necessary to use this harsh stripper or cleaner on your floors unless the existing sealer is solvent based. Yet because they are fast and aggressive many contractors will opt for solvent stripping no matter what the sealer, instead of the safer water-based method. Due to the hazardous nature of solvent it is never suggested you attempt to strip yourself and you should always contact experienced professionals like Tile Cleaners®.

A water-based stripper is inadequate for removing a solvent sealer. Tile Cleaners® produce the worlds leading products that are effective in removing solvent sealers that have been down for many years including acrylic, epoxy, polyurethane, polyaspartic and polyuria resins. Our technicians will always evaluate the floor to see check whether a solvent or a water-based stripper is required.

Is Solvent Stripping Safe?

When carried out by a professional who is trained in removing solvent the process is extremely safe. It is when the proper safety measures aren't taken that it becomes dangerous to your floors, property and health. We have had cases where people have tried to strip solvent themselves and were found collapsed in their homes from the fumes. Solvent is a highly flammable and toxic solution so it must be ensured that no sparks or flames will be around the working area. Don't put your health at risk, call professionals.

Tile Cleaners® take all proper safety precautions:

  • Masks
  • Thick protective clothing
  • Methodic treatment
  • Proper ventilation
  • Minimized splash to protect plants and skirting boards
  • Proper clean and extraction of residue

As solvent is a very harsh product occasionally it can strip paint from skirting boards. Guards are used to avoid this as much wherever possible. It is mainly the fumes that are potentially dangerous, hence depending on the job, for you safety, you may be asked to leave the premises for a 24 – 48 hour period.

We provide safe, quick and effective stripping solutions for solvent sealed tiles and pavers

To schedule your appointment or to obtain a free estimate, Call 1300 771 201 today or use our online enquiry form

We cover all metropolitan areas.

Solvent Stripping Process

Tile Cleaners® technicians will always ensure they know exactly what they are dealing with before going ahead with any stripping job. There is a major difference between sealers and the strength of the existing sealer that must be matched with the stripper. After all furniture is cleared the process will begin with a solvent-based stripper being applied to the surface. Appropriate steps are taken to ensure slow evaporation as stripper only works when wet. The stripper is then removed with rotary scrubbers and any residue is extracted with our state-of-the-art machinery.

Resealing after a Solvent Strip

If a solvent strip has been carried out you will need to reseal your floors. The product that you are able to effectively reseal with depends on the type that was stripped.

A penetrating water-based sealer cannot be applied to a floor that was stripped of a penetrating solvent sealer, as water will never penetrate solvent. Your choices will be between another solvent seal or a topical water-based sealer that will sit on the surface.

Tile Cleaners® are the experts at applying all types of sealer and will ensure your surfaces look their absolute best. Tile Cleaners® experienced technicians can apply a topical sealer when especially required to create a high gloss, satin sheen or matte finish to your surfaces. Topical sealer is also helpful in situations where the old solvent based sealer can not be completely removed or when required to hide certain types of damage. Topical sealer's have a life expectancy of around 3 years.

Your floors will most certainly need resealing to ensure they continue to be protected from spills and are easy to maintain. Our technicians and specialists are happy to advise you on which sealer will be most suitable for your floors and provide you with the best long lasting results.

Frequently Asked Questions


The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your surfaces can be resealed.

You will know it's time to have your floors stripped, cleaned and resealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your tiles are staining easily, it's a good indication that your previous sealer is wearing off and your floors will need to be resealed immediately to prevent permanent staining.

Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your surfaces. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.

When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.

Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.

If you want your surfaces to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible floors once we are finished with the process.

Tile stripping and sealing is simply the process of stripping the coating off the marble floor before resealing it. Surfaces can begin to appear dull and lifeless over time, making them look older and really bringing down the feel of any area. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your surfaces and eliminate the cost of laying new flooring.

Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the floor is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry floor and allowed to set. The newly sealed floor will not only look new again, it will be protected and result in your floors becoming easier to maintain.

The recommended frequency for sealing floors can vary depending on factors such as the type of sealer used and the amount of foot traffic on the tiles. Deep impregnating water-based sealers, like Deepshield™ Gold, are known to provide long-lasting protection for up to 15 years. However, topical sealers typically require reapplication every 3 years, although this can be influenced by factors such as heavy foot traffic or harsh weather conditions. Regular assessment of the floor's condition is important, looking for signs like patchy areas or increased susceptibility to staining, as these may indicate the need for resealing. For personalized guidance and more detailed information, it is recommended to consult professionals or providers such as Australia's Deepshield™ for assistance and inquiries.

Neglecting to seal floors can leave them vulnerable to potential damage. Without proper sealing, spills containing oil or harsh substances can penetrate the surface, resulting in permanent stains that are difficult to remove using regular household cleaning methods. It is essential to prioritize sealing in order to protect the fresh appearance and structural integrity of your floors. Sealing creates a protective barrier that guards against permanent staining and helps prevent accidental damage in the future. By investing in floor sealing, you can extend the lifespan of your floors' optimal appearance and enjoy the benefits of easier and more convenient maintenance.

The best time to have your tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your floor needs sealing once you start noticing patchy sealed areas of the floor and/or your tiles are staining easier.

Efflorescence is a phenomenon where salts migrate to the surface of porous materials during water evaporation, resulting in a whitish coating and potential damage to the surface finish. To effectively prevent efflorescence, it is crucial to apply a high-quality water-resistant sealer from a reputable range. However, it is important to note that efflorescence can also be influenced by factors such as water penetration. Therefore, it is essential to address any underlying causes of water penetration, such as repairing leaks or damaged grout, to effectively prevent efflorescence. By combining proper sealing with resolving the water source, proactive measures can be taken to minimize the occurrence of efflorescence and maintain the integrity of the surface.

Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.

To keep your tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the marble surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

We recommend that you measure each area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 X 2 = 6m2 in total.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

Move all furniture and items off the floor so it is ready for when we arrive.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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