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Frequently Asked Questions

Other FAQs :

• Q: How often should marble floors be sealed according to the recommended frequency?
• A: The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.
• Q: Is it possible to remove a stain from my marble floor?
• A: If the stain on your marble floor is recent and has not deeply set in, there is a good chance that it can be removed. However, it is important to note that complete stain removal cannot be guaranteed. The commitment of Tile Cleaning is to clean the floor to the best possible condition. The success of stain removal also depends on whether the marble tiles have been previously sealed or not. Some stains may penetrate the natural stone and settle below the surface, making them more challenging to clean. To prevent future staining and maintain the appearance of your marble floors, Tile Cleaning recommends a comprehensive process that involves stripping, cleaning, and sealing the marble floor. This approach provides protection and reduces the susceptibility of your marble floors to staining.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: What is the recommended method for measuring the size of a marble area?
• A: To accurately measure the size of a marble area, it is recommended to measure each area separately. The measurement process involves multiplying the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in a total of 6 square meters (6m2). This method ensures precise measurement and allows for accurate calculations of the marble area.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Marble Tiles

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