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Testimonials

Thank you Tile Cleaners ® for dealing with the solvent sealer I had and resealing my hallway; I know it's a pain but you did a great job. I will definitely call you again as I need help with my tiles in the office.

Paul Gold, Gold Coast, QLD

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

Read more Testimonials

Tile Cleaning Pump

Grout Cleaning Newcastle

Tile Cleaners® provide professional grout cleaning services for all types of grout

Our equipment can handle all domestic and commercial jobs

We cover all Newcastle suburbs . Call 1300 771 201

Grout is porous and will, over time, absorb dirt, mildew, mould, and limescale. Tile Cleaners® use quality proprietary products and environmentally friendly technology to deep clean grout for a pristinely clean and fresh appearance.

Ceramic tiles are easily maintained with general cleaning methods but the grout lines will become stained & discoloured proving very difficult to clean effectively. Cleaning grout requires a combination of specialised industrial equipment and heavy duty cleaning products. By using a specially developed cleaning solution & high pressure cleaning equipment we are able to clean your ceramic tiles & grout to the highest standards. This new tile & grout cleaning system has only been available in Australia for a short time. The process gives unrivalled cleaning results compared to any other method. Once your grout has been thoroughly cleaned Tile Cleaners® recommend applying a sealer which protects your grout against future staining and ensures maintenance is made a lot easier.

Newcastle cleaned sandstone around pool

Tile Cleaners® is the leader in the "after care" market of grout cleaning and sealing. Our products and equipment utilise the latest in technology to bring your grout and tiles back to life. Before you have your tile removed and replaced, let Tile Cleaners® show you what options you have.

Even the most beautiful and expensive tiles can appear dingy and unattractive when surrounded by dirty or stained grout. Foot traffic, spills, improper cleaning methods and cleaning products are the main causes of unattractive grout. $city's Tile Cleaners® offer grout restoration solutions that cater to different needs and budgets.

Our goal is to exceed your expectations by providing quality, professional grout restoration. Our work is usually completed within one day. Grout cleaning is completed for a fraction of replacement costs and far less aggravation than renovation while achieving the same results.

Quality Services Offered

  • Cleaning grout lines
  • Bathroom tile and grout
  • Floor tile and grout
  • Wall tile and grout
  • Grout sealing (impregnating sealers only)
  • Color sealing (many colors to choose from, suitable for small areas)

You can once again enjoy your surfaces in their best possible condition

Give us a call today, our knowledgeable and friendly customer service can assist you with all your questions and bookings. Call 1300 771 201

What is Grout?

Grout is a thick substance or paste formed with the combination of sand, water and cement and used as a construction material to seal the spaces between tiles or concrete. This paste is spread over and between the tiles once the tiles are put in place on the floor or the walls. Although the tiles stick to the floor or wall with the help of cement, the white (sometimes coloured) grout is used to hold the tiles together and to fill up the spaces (seal) between the tiles with a neutral coloured paste. It gives a clean finish to the entire surface and also prevents water or any other substance from seeping beneath the tiles.

Newcastle sandstone floor after  profressional cleaning

Grout is porous meaning that it can easily be penetrated by moisture and dirt. The build up of dirt and moisture in the porous grout means in the worst circumstances it can turn black as well as harbour odours and bacteria.

Why Clean Grout?

One of the key secrets to great looking tiles is great looking grout. Grout is porous and as a result, easily absorbs grease, dirt and limescale. Spillages such as from wine, lemonades or any greasy substances can cause marks and patches in the joints in the floor. Grout between wall-tiles, particularly in damp areas like bathrooms, can and will become dirty and unattractive as a result of mould, mildew and limescale.

Mould is one of the most unsightly problems, usually forming in the wettest area of a room, like the bottom of the shower or bath, and when left unchecked can spread to cover larger areas.

Newcastle outdoor white sandstone before and after cleaning

In bath or shower areas, continued use of acid formulated shampoos and soaps will cause discolouration of grout joints, causing yellow orange and pink stains to appear in the grout over time, which can be prevented by protecting using a grout sealer which forms an invisible barrier between the grout and the surface, protecting your investment for years to come.

After we clean & sanitise your tiles & grout and they are allowed to dry, we seal the grout with our impregnating grout sealers. The grout absorbs the sealer (invisible sealer or coloured) into its pores, creating a barrier against future staining. Grout Sealing preserves the natural beauty of the grout lines for years to come.

If not sealed, grout can become stained with years of dirt and by general cleaning products and can be impossible to clean to a high standard. This is most common in bathrooms & kitchens.

Grout sealing creates a sanitary finish, easy to maintain and stains simply wipe off

The Process

Tile Cleaners® grout cleaning tools have the ability to do more than dilute and suspend the dirt.

The combination of hot wafer, high pressure, emulsifier and vacuum creates a one-step cleaning process.

  • Dirt and bacteria are removed from their anchoring position using an emulsifier.
  • Hot pressurised water seeks out unwanted grime, bacteria and chemical residues hidden within the tile and grout.
  • Final vacuum removes the dirty water leaving the tile and grout clean and dry
Newcastle before and after cleaning sandstone floor

Once the surface has been cleaned the grout can be sealed. This is the only way to protect your investment from water and oil based stains and discolouration.

Tile Cleaners® experts clean and seal tile and grout in all suburbs

Tile Cleaners® experts clean and seal tile and grout for all commercial & domestic properties in all suburbs

Call 1300 771 201 today or use our online inquiry form

Sealing your Grout Lines

Grout Sealers prevent spills from penetrating into the porous grout.

Our impregnating penetrating water based grout sealer repels water and oil based liquids, prevents stains caused by most food and beverages and protects the grout from dirt and impurities.

deepshield moisture

Sealing your grout lines will:

  • Reduce staining and grime build up
  • Eliminate bacteria forming
  • Helps prevent and reduce efflorescence build-up
  • Extend the life of your tiles
  • Make maintenance easier
  • Lowers the risk of cracking and flaking grout

How do you Seal Grout Lines?

Tile Cleaners® have specialised methods for sealing grout lines to ensure the best possible quality protection is achieved. If the entire tile is a natural stone or porous porcelain then it is suggested to seal the entire area. It would be pointless to only seal grout lines on a porous tile. The common misconception is that a glazed tile cannot only have the grout lines sealed. This is false. The grout line can be sealed on their own with no residue left on the glazed tile. The sealer will be strategically brushed on and the residue extracted off the tile before drying.

deepshield breathe

Tile Cleaners® are proud to be accredited applicators of Deepshield™ quality deep penetrating water based sealers which prolongs the life of your grout by taking advantage of recent advancements in nano-technology and fluoro-bond technology. Australian made impregnating Deepshield™ forms a bond with your grout that is stronger than any conventional mechanical or hydrogen bonding film forming sealers.

deepshield surface

Tile Cleaners® provide professional grout cleaning services for all types of grout

Our equipment can handle all domestic and commercial jobs

We cover all Newcastle suburbs . Call 1300 771 201

Cleaning and Sealing Tiles and Grout

Tile Cleaners® is Australia's premier tile and grout cleaning, sealing and restoration provider. Cleaning dirty tiles and grout has become a huge issue for many over the years, and regular tile and grout cleaners often prove ineffective at cleaning dirty grout. Grout lines in particular tend to discolour and become mouldy very quickly.

If your tiles and grout have become dull, discoloured and hard to clean, or you have recently installed your tiles or your previous sealer is wearing off, Newcastle's Tile Cleaners® Cleaning and Sealing service provides the best possibility to hygienically clean your tiles effectively and efficiently and protect against future staining and deterioration.

deepshield generic2

Tile Cleaners® experts clean and seal tile and grout for all commercial & domestic properties in all suburbs .

Tile Cleaners® experts clean and seal tile and grout for all commercial & domestic properties in all Newcastle suburbs

Call 1300 771 201 today or use our online inquiry form

Grout Recolouring

Grout can be lightened, darkened, or changed to a completely new colour to give a room a completely fresh new look. A variety of colours are available and an added advantage of grout recolouring is that the product we use also doubles as the highest quality sealer available allowing much easier cleaning of the grout in the future.

Our Professional Grout Cleaning & Restoration process can be used on any tile and grout surface, including:

  • Bathroom Floors
  • Shower rooms
  • Shower cubicles
  • Wet rooms
  • Tubs
  • Kitchen Floors
  • Tiled Foyers
  • Conservatory flooring
  • Not only can this process be used in any room or surface in your home, it can also be used on both man-made and natural hard surfaces.

Ideal Situations for Grout Cleaning & Restoration

  • Shopping Centres
  • Food Halls
  • Toilets
  • Kitchens
  • Service Stations
  • Health Clubs
  • Motorway Services
  • Coffee Shops
  • Restaurants
  • Swimming Pools
  • Changing Rooms

The nature of the amazing system means that cleaning can take place in close proximity to passers by, in both indoor and outdoor environments such as:

  • Shopping centres
  • Children's play areas
  • Service station
  • Courtyards
  • Street scene situations
  • Golf clubhouses

Tile Cleaners® provide professional grout cleaning services for all types of grout.

Our equipment can handle all domestic and commercial jobs

We cover all Newcastle suburbs . Call 1300 771 201

Frequently Asked Questions


Tile Cleaning offer comprehensive grout cleaning services that involve utilizing specialized tools and equipment such as Turbo Hybrid Machines and Scrubbers. These advanced machines are employed to scrub the grout, effectively restoring it to its optimal condition. In larger areas, the machines are used to achieve efficient and consistent results. However, in smaller or hard-to-reach spaces where machine usage is not feasible, the grout cleaning is performed manually with meticulous attention to detail. Regardless of the method employed, Tile Cleaning' services are designed to deliver remarkable outcomes and bring your grout back to its best possible state.

We recommend that you measure each room separately. They way to measure is the width * length. For example a room that is 3 meters long and 2 meters wide is 3 * 2 = 6m2 in total.

Move all furniture and items up off the floor so it is ready for us to clean when we arrive.

You will know when to have it done once the grout start looking dull and discoloured even after a proper cleaning.

At Tile Cleaning, we prioritize the safety of your family and understand its significance. That's why we have chosen to utilize non-toxic finishing agents in our grout cleaning products. We are not only dedicated to safeguarding and maintaining the quality of your ceramic floors but also to preserving the well-being of your loved ones. We ensure that our product portfolio does not include any materials or agents that pose potential health hazards. This commitment to safety has always been integral to our practices at Tile Cleaning.

A comprehensive grout maintenance routine generally involves two key steps: stripping and cleaning, followed by resealing. It is advisable to perform these tasks at least once every year or two, particularly in commercial areas that experience heavy foot traffic, where an annual cleaning schedule is recommended. By implementing this routine, you can effectively maintain the condition and longevity of your grout, ensuring its cleanliness and durability over time.

To keep your tiles and grout looking new, Tile Cleaners ® $custom_city recommends sealing your grout lines with our special water based impregnating grout sealer. We also always reccommend cleaning each week with a damp microfiber cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents (any strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.

Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.

To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.

Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

In the majority of cases, Tile Cleaners® in $custom_city provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.

In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.

Once you have made the decision to proceed with our grout work, Tile Cleaners® typically schedules appointments within a timeframe of 2 to 10 days. We strive to accommodate your needs efficiently and aim to provide prompt service. In many cases, the actual work on your grout can be completed on the same day that we come out to confirm the quote, ensuring a seamless and timely process. Our goal is to minimize any delays and complete the job promptly while maintaining the highest standard of quality.

Tile Cleaning utilizes a low-pressure, hot water system for grout cleaning. Our advanced vapor system heats water to high temperatures, reaching up to 320 degrees. This vapor technology effectively cleans your grout by utilizing tap water, without the need for harsh chemicals. The process leaves your grout in a pH-neutral state, ensuring a thorough and environmentally friendly cleaning outcome. Our focus is on utilizing innovative and safe methods to achieve optimal results while maintaining the integrity of your grout.

In certain cleaning scenarios, the use of a chemical cleaner may be necessary as a pre-treatment. However, it's important to note that the chemical cleaner employed by Tile Cleaning contains no acid or bleach, as these ingredients can cause long-term damage to your grout. Following the application of the chemical solution, our vapor technology is utilized to remove discoloration and eliminate any residual chemical residue from the grout joints. It is worth mentioning that in cases where the grout is old and significantly discolored, there might be instances where we need to use chemicals that contain a minimal amount of bleach or acid. Rest assured, our aim is always to prioritize the safety and preservation of your grout while achieving the best possible cleaning outcomes.

The utilization of vapor cleaning during the grout maintenance process offers several advantages. One notable benefit is that the vapor cleaning process effectively eliminates the grout cleaner from the pores of the joint, ensuring thorough cleaning. Additionally, this method leaves the grout in a pH neutral state, avoiding any potential imbalance or damage to the grout. By employing vapor cleaning, Tile Cleaning can achieve deep and comprehensive cleaning while maintaining the integrity and balance of your grout.

The use of grout cleaner and vapor cleaning offers distinct advantages over simply scrubbing the grout with a brush and mopping it clean. When grout is only mopped after applying cleaner, the excess cleaner is not fully absorbed, resulting in residue left within the pores of the grout. This residual cleaner can disrupt the pH level of the floor, potentially creating an environment that attracts dirt and grime even after the cleaning process is complete. In contrast, the vapor cleaning method ensures the complete removal of the cleaner from the grout, leaving it in a pH neutral state. This approach promotes a thorough and long-lasting clean, minimizing the risk of residue buildup and maintaining the cleanliness and integrity of your grout over time.

Tile Cleaning may use a truck-mounted cleaning machine in certain situations, taking into account the size and requirements of the job. The equipment is capable of generating pressure ranging from 1500 to 3000 psi. However, it is important to note that we adjust the pressure according to the specific type of tile and grout being treated. This precautionary measure is crucial to prevent any potential damage. Using the incorrect pressure can result in the formation of small cracks in the grout joint or exacerbate existing cracks. By carefully adjusting the pressure, we ensure that the cleaning process is effective while safeguarding the integrity of your grout and tile surfaces.

Grout recoloring involves applying a specialized grout colorant to alter or enhance the existing color of your grout. This process allows for a complete transformation of the grout's color, offering the opportunity to change its appearance and achieve a desired aesthetic effect.

There are several reasons why you might consider recoloring your grout. Firstly, if your current grout is heavily soiled and resistant to cleaning, recoloring can provide a solution to improve its appearance. Additionally, grout can fade over time, especially when exposed to high foot traffic or prolonged sunlight exposure. Recoloring the grout allows you to eliminate color variations and restore a consistent and uniform look to your tiled surfaces. By opting for grout recoloring, you can revitalize the overall appearance of your grout, achieving a cleaner and more visually appealing result.

Absolutely! Grout recoloring offers the flexibility to lighten or darken the color of your existing grout. Whether you prefer a lighter shade or a darker tone, the process allows for a wide range of color options. You can choose to match the new grout color closely to your existing grout or opt for an entirely different color to complement any changes in your decor. The versatility of grout recoloring ensures that you have the freedom to achieve the desired look and feel for your tiled surfaces.

After undergoing the recoloring process, your grout will appear refreshed and devoid of any color variations. The color sealer utilized is a penetrating type, which allows it to bond with the silica in the grout joint while maintaining the grout's natural appearance. Unlike some topical color sealers available in the market that can make the grout look painted, the penetrating color sealer ensures a more authentic and seamless result. With the recoloring process, you can expect your grout to have a revitalized and uniform look, as if it were brand new.

We provide professional grout cleaning services for all types of grout. We cover all Newcastle suburbs.

Our equipment can handle both domestic and commercial jobs.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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