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Frequently Asked Questions

Q: What steps should I take to prepare for the grout cleaning process? - Grout Cleaner

• A: To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.

Other FAQs :

• Q: What are the advantages of using grout cleaner and vapor cleaning instead of simply scrubbing the grout with a brush and mop?
• A: The use of grout cleaner and vapor cleaning offers distinct advantages over simply scrubbing the grout with a brush and mopping it clean. When grout is only mopped after applying cleaner, the excess cleaner is not fully absorbed, resulting in residue left within the pores of the grout. This residual cleaner can disrupt the pH level of the floor, potentially creating an environment that attracts dirt and grime even after the cleaning process is complete. In contrast, the vapor cleaning method ensures the complete removal of the cleaner from the grout, leaving it in a pH neutral state. This approach promotes a thorough and long-lasting clean, minimizing the risk of residue buildup and maintaining the cleanliness and integrity of your grout over time.
• Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process?
• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.
• Q: Is it noticeable if grout has been recolored?
• A: After undergoing the recoloring process, your grout will appear refreshed and devoid of any color variations. The color sealer utilized is a penetrating type, which allows it to bond with the silica in the grout joint while maintaining the grout's natural appearance. Unlike some topical color sealers available in the market that can make the grout look painted, the penetrating color sealer ensures a more authentic and seamless result. With the recoloring process, you can expect your grout to have a revitalized and uniform look, as if it were brand new.
• Q: Is there a cost associated with obtaining an estimate from Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® in $custom_city provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.
• Q: Is it possible to achieve a lighter color for my grout through the process of grout recoloring?
• A: Absolutely! Grout recoloring offers the flexibility to lighten or darken the color of your existing grout. Whether you prefer a lighter shade or a darker tone, the process allows for a wide range of color options. You can choose to match the new grout color closely to your existing grout or opt for an entirely different color to complement any changes in your decor. The versatility of grout recoloring ensures that you have the freedom to achieve the desired look and feel for your tiled surfaces.

For More Questions

FAQs » Grout Cleaner

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