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Frequently Asked Questions

Q: There is a stain on my Donnybrook Stone floor. Can you remove it? - Donnybrook | Tile and Grout Cleaning

• A: Here at Tile Cleaners® we understand the importance of your family's safety. This is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your Donnybrook Stone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

Other FAQs :

• Q: How do I measure the size of the Donnybrook Stone area?
• A: We recommend that you measure each Donnybrook Stone area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 metres long and 2 metres wide is 3 X 2 = 6m2 in total.
• Q: How often should I seal my Donnybrook Stone floors?
• A: It depends on the type of sealer used and the amount of foot traffic the Donnybrook Stone tiles are being exposed to. Australia's Deepshield™ range of deep impregnating water based sealer's, offer long term benefits with Deepshield™ Transparent Penetrating Sealer providing protection for up to 10 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions, you may experience a shorter lifetime. Sealing your Donnybrook Stone tiles can also depend on the tiles condition. Once they begin showing patchy areas and are staining easily, you should have them resealed. Give us a call and we can assist you with all your enquiries.
• Q: How will you charge me for cleaning my Donnybrook Stone tiles?
• A: Tile Cleaners® charge per square metre for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: How do I know when my Donnybrook Stone floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your Donnybrook Stone floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your Donnybrook Stone tiles are beginning to stain easily, it's a good indication that your previous sealer is wearing off and your Donnybrook Stone will need to be resealed immediately to prevent permanent staining.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.

For More Questions

FAQs » Donnybrook » Tile and Grout Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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