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Frequently Asked Questions
- A: Move all furniture and items off the floor so it is ready for when we arrive.
Q: What should I do to prepare for the bluestone cleaning? - Bluestone | Stripping and Sealing
Other FAQs :
- Q: Efflorescence has built up on my bluestone tiles. Can you remove it?
- A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the bluestone tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
- Q: Do the products used by Tile Cleaning contain any toxic ingredients?
- A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
- Q: Will sealing my bluestone prevent efflorescence?
- A: Efflorescence is a problem that bluestone and most porous tiles can face. It's the tendency of the water in the bluestone to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your bluestone tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
- Q: When is the best time to seal my bluestone floors and how do I know that mine need sealing now?
- A: The best time to have your bluestone tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your bluestone tiles need sealing once you start noticing patchy sealed areas of the floor and/or your bluestone tiles are staining easier.
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
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huge range of tiles and surfaces in all locations including: