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Frequently Asked Questions

Q: There is a stain on my Donnybrook Stone floor. Can you remove it? - Tile and Grout Cleaning | Cleaning Donnybrook Stone

• A: Here at Tile Cleaners® we understand the importance of your family's safety. This is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your Donnybrook Stone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

Other FAQs :

• Q: Which process can I expect when you arrive to reseal my Donnybrook Stone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the Donnybrook Stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry Donnybrook Stone floor and allowed to set. The newly sealed Donnybrook Stone will not only look new again, it will be protected and result in your Donnybrook Stone becoming easier to maintain.
• Q: What different types of Donnybrook Stone tiles do Tile Cleaners clean?
• A: Indoor and outdoor areas, Donnybrook Stone pavers, liquid Donnybrook Stone, wherever you have Donnybrook Stone tiles we have a restoration solution. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom Donnybrook Stone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
• Q: What can I do to keep my Donnybrook Stone tiles looking new?
• A: To keep your Donnybrook Stone tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a damp microfibre cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents (any strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended. Our best advice to protect your Donnybrook Stone tiles is to seal them with one of our highest quality sealers. This is the best protection you Donnybrook Stone tiles can have against staining, while also resulting in regular maintenance becoming easier.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: How will you charge me for cleaning my Donnybrook Stone tiles?
• A: Tile Cleaners® charge per square metre for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

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FAQs » Tile and Grout Cleaning » Cleaning Donnybrook Stone

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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