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Frequently Asked Questions

Q: What is the process for scheduling an estimate with Tile Cleaners? - Ceramic | Tile and Grout Cleaning

• A: Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

Other FAQs :

• Q: What services are included in your grout cleaning offerings?
• A: Tile Cleaning offer comprehensive grout cleaning services that involve utilizing specialized tools and equipment such as Turbo Hybrid Machines and Scrubbers. These advanced machines are employed to scrub the grout, effectively restoring it to its optimal condition. In larger areas, the machines are used to achieve efficient and consistent results. However, in smaller or hard-to-reach spaces where machine usage is not feasible, the grout cleaning is performed manually with meticulous attention to detail. Regardless of the method employed, Tile Cleaning' services are designed to deliver remarkable outcomes and bring your grout back to its best possible state.
• Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process?
• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.
• Q: What are the reasons or benefits of choosing to recolor my grout?
• A: There are several reasons why you might consider recoloring your grout. Firstly, if your current grout is heavily soiled and resistant to cleaning, recoloring can provide a solution to improve its appearance. Additionally, grout can fade over time, especially when exposed to high foot traffic or prolonged sunlight exposure. Recoloring the grout allows you to eliminate color variations and restore a consistent and uniform look to your tiled surfaces. By opting for grout recoloring, you can revitalize the overall appearance of your grout, achieving a cleaner and more visually appealing result.
• Q: Does Tile Cleaning utilize a truck-mounted cleaning machine in their cleaning processes?
• A: Tile Cleaning may use a truck-mounted cleaning machine in certain situations, taking into account the size and requirements of the job. The equipment is capable of generating pressure ranging from 1500 to 3000 psi. However, it is important to note that we adjust the pressure according to the specific type of tile and grout being treated. This precautionary measure is crucial to prevent any potential damage. Using the incorrect pressure can result in the formation of small cracks in the grout joint or exacerbate existing cracks. By carefully adjusting the pressure, we ensure that the cleaning process is effective while safeguarding the integrity of your grout and tile surfaces.
• Q: What kind of grout cleaner is typically utilized by Tile Cleaning?
• A: Tile Cleaning utilizes a low-pressure, hot water system for grout cleaning. Our advanced vapor system heats water to high temperatures, reaching up to 320 degrees. This vapor technology effectively cleans your grout by utilizing tap water, without the need for harsh chemicals. The process leaves your grout in a pH-neutral state, ensuring a thorough and environmentally friendly cleaning outcome. Our focus is on utilizing innovative and safe methods to achieve optimal results while maintaining the integrity of your grout.

For More Questions

FAQs » Ceramic » Tile and Grout Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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