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Testimonials

I was about to sell my business and wanted to clean and reseal my vinyl floors to improve the looks of them before having people over for inspection of the property. I did a booking with another company but was horrified when I realized that my floor was back to its horrible look in less than two weeks. I carefully looked up other cleaning companies, scared that I would chose the wrong cleaning company. A friend of mine recommended Tile Cleaners, but after what happened to my floor last time I got it cleaned I was really skeptic, but gave it a go. All I can say is thank you guys so much for a quick response and a good job. I sold the office and left your contact details with the new owner for future cleaning.

Brian Hook, Bayswater, WA

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

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Frequently Asked Questions | Ceramic - Tile and Grout Cleaning

Cleaning Ceramic Tiles


Tile Cleaning offer comprehensive grout cleaning services that involve utilizing specialized tools and equipment such as Turbo Hybrid Machines and Scrubbers. These advanced machines are employed to scrub the grout, effectively restoring it to its optimal condition. In larger areas, the machines are used to achieve efficient and consistent results. However, in smaller or hard-to-reach spaces where machine usage is not feasible, the grout cleaning is performed manually with meticulous attention to detail. Regardless of the method employed, Tile Cleaning' services are designed to deliver remarkable outcomes and bring your grout back to its best possible state.

To measure the size of an area that requires grout restoration, it is advisable to measure each section or room individually. The most straightforward method is to multiply the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in 6 square meters (6m²). By measuring each area separately using this method, you can accurately estimate the total area that requires grout restoration, facilitating better planning and ensuring appropriate quantities of materials are used.

The appropriate time to address the grout's condition is when it begins to appear lackluster and stained, despite thorough cleaning efforts. At this stage, when the grout loses its shine and retains discoloration, it indicates the need for attention and maintenance.

At Tile Cleaning, we prioritize the safety of your family and understand its significance. That's why we have chosen to utilize non-toxic finishing agents in our grout cleaning products. We are not only dedicated to safeguarding and maintaining the quality of your ceramic floors but also to preserving the well-being of your loved ones. We ensure that our product portfolio does not include any materials or agents that pose potential health hazards. This commitment to safety has always been integral to our practices at Tile Cleaning.

A comprehensive grout maintenance routine generally involves two key steps: stripping and cleaning, followed by resealing. It is advisable to perform these tasks at least once every year or two, particularly in commercial areas that experience heavy foot traffic, where an annual cleaning schedule is recommended. By implementing this routine, you can effectively maintain the condition and longevity of your grout, ensuring its cleanliness and durability over time.

To maintain the pristine appearance of your tiles and grout, Tile Cleaners® suggests a few important steps. First and foremost, we recommend sealing your grout lines using our highly effective water-based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. This proven product helps protect your grout from stains and discoloration, keeping it looking fresh. Additionally, we advise regular weekly cleaning using a damp microfiber cloth and a mild detergent. This gentle cleaning routine helps eliminate dirt and grime from the tiled surface without compromising the integrity of the sealer. It's crucial to avoid using strong detergents with acidic or alkaline properties, as they may negatively affect the sealer. Instead, opt for mild detergents and pH-neutral substances for optimal results. By following these guidelines, you can effectively preserve the appearance and longevity of your grout, ensuring it stays looking new for years to come.

At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.

Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.

To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.

Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

In the majority of cases, Tile Cleaners® in $custom_city provides free quotes over the phone. However, there are situations where it may be necessary for us to assess the work that needs to be done before providing a quote. This determination is based on factors such as the size and complexity of the project. Rest assured, our team will communicate clearly whether an on-site evaluation is required and guide you accordingly. Our goal is to ensure transparency and provide accurate pricing information for your specific cleaning needs.

In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.

Once you have made the decision to proceed with our grout work, Tile Cleaners® typically schedules appointments within a timeframe of 2 to 10 days. We strive to accommodate your needs efficiently and aim to provide prompt service. In many cases, the actual work on your grout can be completed on the same day that we come out to confirm the quote, ensuring a seamless and timely process. Our goal is to minimize any delays and complete the job promptly while maintaining the highest standard of quality.

Tile Cleaning utilizes a low-pressure, hot water system for grout cleaning. Our advanced vapor system heats water to high temperatures, reaching up to 320 degrees. This vapor technology effectively cleans your grout by utilizing tap water, without the need for harsh chemicals. The process leaves your grout in a pH-neutral state, ensuring a thorough and environmentally friendly cleaning outcome. Our focus is on utilizing innovative and safe methods to achieve optimal results while maintaining the integrity of your grout.

In certain cleaning scenarios, the use of a chemical cleaner may be necessary as a pre-treatment. However, it's important to note that the chemical cleaner employed by Tile Cleaning contains no acid or bleach, as these ingredients can cause long-term damage to your grout. Following the application of the chemical solution, our vapor technology is utilized to remove discoloration and eliminate any residual chemical residue from the grout joints. It is worth mentioning that in cases where the grout is old and significantly discolored, there might be instances where we need to use chemicals that contain a minimal amount of bleach or acid. Rest assured, our aim is always to prioritize the safety and preservation of your grout while achieving the best possible cleaning outcomes.

The utilization of vapor cleaning during the grout maintenance process offers several advantages. One notable benefit is that the vapor cleaning process effectively eliminates the grout cleaner from the pores of the joint, ensuring thorough cleaning. Additionally, this method leaves the grout in a pH neutral state, avoiding any potential imbalance or damage to the grout. By employing vapor cleaning, Tile Cleaning can achieve deep and comprehensive cleaning while maintaining the integrity and balance of your grout.

The use of grout cleaner and vapor cleaning offers distinct advantages over simply scrubbing the grout with a brush and mopping it clean. When grout is only mopped after applying cleaner, the excess cleaner is not fully absorbed, resulting in residue left within the pores of the grout. This residual cleaner can disrupt the pH level of the floor, potentially creating an environment that attracts dirt and grime even after the cleaning process is complete. In contrast, the vapor cleaning method ensures the complete removal of the cleaner from the grout, leaving it in a pH neutral state. This approach promotes a thorough and long-lasting clean, minimizing the risk of residue buildup and maintaining the cleanliness and integrity of your grout over time.

Tile Cleaning may use a truck-mounted cleaning machine in certain situations, taking into account the size and requirements of the job. The equipment is capable of generating pressure ranging from 1500 to 3000 psi. However, it is important to note that we adjust the pressure according to the specific type of tile and grout being treated. This precautionary measure is crucial to prevent any potential damage. Using the incorrect pressure can result in the formation of small cracks in the grout joint or exacerbate existing cracks. By carefully adjusting the pressure, we ensure that the cleaning process is effective while safeguarding the integrity of your grout and tile surfaces.

Grout recoloring involves applying a specialized grout colorant to alter or enhance the existing color of your grout. This process allows for a complete transformation of the grout's color, offering the opportunity to change its appearance and achieve a desired aesthetic effect.

There are several reasons why you might consider recoloring your grout. Firstly, if your current grout is heavily soiled and resistant to cleaning, recoloring can provide a solution to improve its appearance. Additionally, grout can fade over time, especially when exposed to high foot traffic or prolonged sunlight exposure. Recoloring the grout allows you to eliminate color variations and restore a consistent and uniform look to your tiled surfaces. By opting for grout recoloring, you can revitalize the overall appearance of your grout, achieving a cleaner and more visually appealing result.

Absolutely! Grout recoloring offers the flexibility to lighten or darken the color of your existing grout. Whether you prefer a lighter shade or a darker tone, the process allows for a wide range of color options. You can choose to match the new grout color closely to your existing grout or opt for an entirely different color to complement any changes in your decor. The versatility of grout recoloring ensures that you have the freedom to achieve the desired look and feel for your tiled surfaces.

After undergoing the recoloring process, your grout will appear refreshed and devoid of any color variations. The color sealer utilized is a penetrating type, which allows it to bond with the silica in the grout joint while maintaining the grout's natural appearance. Unlike some topical color sealers available in the market that can make the grout look painted, the penetrating color sealer ensures a more authentic and seamless result. With the recoloring process, you can expect your grout to have a revitalized and uniform look, as if it were brand new.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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