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Frequently Asked Questions

Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process? - Ceramic | Tile and Grout Cleaning

• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.

Other FAQs :

• Q: What is the process for scheduling an estimate with Tile Cleaners?
• A: Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.
• Q: What are the components of a proper grout maintenance routine?
• A: A comprehensive grout maintenance routine generally involves two key steps: stripping and cleaning, followed by resealing. It is advisable to perform these tasks at least once every year or two, particularly in commercial areas that experience heavy foot traffic, where an annual cleaning schedule is recommended. By implementing this routine, you can effectively maintain the condition and longevity of your grout, ensuring its cleanliness and durability over time.
• Q: What kind of grout cleaner is typically utilized by Tile Cleaning?
• A: Tile Cleaning utilizes a low-pressure, hot water system for grout cleaning. Our advanced vapor system heats water to high temperatures, reaching up to 320 degrees. This vapor technology effectively cleans your grout by utilizing tap water, without the need for harsh chemicals. The process leaves your grout in a pH-neutral state, ensuring a thorough and environmentally friendly cleaning outcome. Our focus is on utilizing innovative and safe methods to achieve optimal results while maintaining the integrity of your grout.
• Q: What is the pricing structure for the services of stripping, cleaning, and sealing grout?
• A: At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.
• Q: Is it noticeable if grout has been recolored?
• A: After undergoing the recoloring process, your grout will appear refreshed and devoid of any color variations. The color sealer utilized is a penetrating type, which allows it to bond with the silica in the grout joint while maintaining the grout's natural appearance. Unlike some topical color sealers available in the market that can make the grout look painted, the penetrating color sealer ensures a more authentic and seamless result. With the recoloring process, you can expect your grout to have a revitalized and uniform look, as if it were brand new.

For More Questions

FAQs » Ceramic » Tile and Grout Cleaning

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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