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Frequently Asked Questions

Q: What measures are taken during the stripping, cleaning, and sealing process to minimize mess and prevent damage to walls or skirting boards? - Slate | Tile and Grout Cleaning

• A: Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.

Other FAQs :

• Q: What specific steps and procedures can I expect when Tile Cleaners® arrive to reseal my slate floors?
• A: When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.
• Q: Can Tile Cleaning remove efflorescence buildup from slate tiles?
• A: Yes, Tile Cleaning is able to remove efflorescence buildup from slate tiles. Efflorescence, which is the accumulation of salts, can be effectively eliminated using efflorescence removers and other specialized cleaning techniques. It is worth noting that efflorescence is commonly caused by issues such as water leakage behind the slate tiles or through damaged grout lines. While the efflorescence can be removed, it is crucial to address and resolve the underlying cause to prevent its recurrence. By tackling both the efflorescence buildup and addressing the root cause, Tile Cleaners® can help restore the appearance and integrity of your slate tiles.
• Q: What steps should I take to prepare my slate floors for cleaning?
• A: To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.
• Q: What is the pricing structure for slate restoration services provided by Tile Cleaning?
• A: When it comes to slate restoration services, Tile Cleaning follows a pricing structure based on the square meterage of each separate room. You can find a price list on the Tile Cleaning website for your reference. Additionally, you can reach out to Tile Cleaning at 1300 771 201 to obtain a free estimate. Prior to commencing the work, Tile Cleaning will measure each room individually, discuss the scope of the work to be carried out, and confirm all costs with you. This ensures transparency and allows you to have a clear understanding of the pricing involved before any restoration work begins.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Slate » Tile and Grout Cleaning

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