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Frequently Asked Questions
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
Q: Which process can I expect when you arrive to reseal my bluestone floors? - Stripping and Sealing | Stripping and Sealing Bluestone Floors
Other FAQs :
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: Efflorescence has built up on my bluestone tiles. Can you remove it?
- A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the bluestone tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
- Q: What should I do to prepare for the bluestone cleaning?
- A: Move all furniture and items off the floor so it is ready for when we arrive.
- Q: Will sealing my bluestone prevent efflorescence?
- A: Efflorescence is a problem that bluestone and most porous tiles can face. It's the tendency of the water in the bluestone to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your bluestone tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
- Q: What can I do to keep my bluestone tiles looking new?
- A: To keep your bluestone tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the bluestone surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
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huge range of tiles and surfaces in all locations including: