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Frequently Asked Questions
Other FAQs :
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: Will sealing my travertine prevent efflorescence?
- A: Efflorescence is a problem that travertine and most porous tiles can face. It's the tendency of the water in the travertine to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your travertine tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.
- Q: Which process can I expect when you arrive to reseal my travertine floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the travertine is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry travertine floor and allowed to set. The newly sealed travertine floor will not only look new again, it will be protected and result in your travertine becoming easier to maintain.
- Q: Why do I need to strip my travertine floors?
- A: If you want your travertine floors to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible travertine floors once we are finished with the process.
- Q: What should I do to prepare for the Travertine cleaning?
- A: Move all furniture and items off the floor so it is ready for when we arrive.
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