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Frequently Asked Questions

Other FAQs :

• Q: What is the best sealer to use for my bluestone pavers around my pool?
• A: The best sealer to use for bluestone pavers around the pool is our high quality Impregnating Penetrating Water Based Sealer that protects your stone to the core and eliminates the slipperiness factor other sealers can create with bluestone pavers.
• Q: What does the term "sealer" refer to?
• A: When we talk about a "sealer," we are referring to a liquid or carrier that contains a resin. This substance is applied to porous surfaces, whether they are natural stone or man-made materials. The primary function of a sealer is to provide protection against staining caused by water and/or oil-based materials. By applying the sealer, you can prevent these substances from penetrating and staining the surface. Additionally, a sealer can enhance the overall cleaning results by making it easier to clean and maintain the surfaces effectively.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the process I can expect when you come to seal my bluestone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
• Q: How do I know if my bluestone floors need sealing?
• A: Tile Cleaners® advise the simple "water test". The water test is well known in the stone industry and it will help you determine whether your bluestone floors require sealing. First you need to place a few drops of water on your stone and let it set for around 10 to 30 minutes then wipe it dry. If your stone did not darken, it means your bluestone is perfectly sealed and does not require sealing, but if it has darkened, it means that the water was able to penetrate your stone and sealing is required.

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FAQs » Bluestone » Tile and Grout Sealing

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