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Frequently Asked Questions

Other FAQs :

• Q: What is the process of acid etching and what measures can be taken to safeguard sandstone against it?
• A: Acid etching refers to the process where acidic substances come into contact with sandstone tiles, causing them to corrode or be eaten away. Sandstone is particularly vulnerable to acid attacks, and protecting it from such damage can be challenging. The most effective way to safeguard your sandstone tiles is to promptly seal them and clean up any spills immediately. Given the high porosity of stone-based tiles, sealing is essential to provide protection against future acid attacks and liquid spills. By sealing your sandstone tiles, you create a barrier that helps prevent the penetration of acids and other damaging substances, thereby minimizing the risk of etching and preserving the integrity of your sandstone surfaces.
• Q: What is the usual lifespan of the sealer before it requires reapplication?
• A: The lifespan of a sealer before reapplication is influenced by the type of sealer used. Topical sealers typically provide protection for approximately 3 years before requiring reapplication. In contrast, impregnating sealers are more durable and can last up to 15 years or even a lifetime when applied to vertical surfaces. However, areas with high foot traffic or frequent use may necessitate more frequent inspections and resealing to ensure ongoing protection. Conducting a water absorption test can help assess the porosity of the surface and aid in selecting a sealer with longer-lasting durability. It is advisable to refer to the guidelines provided by the manufacturer and consult professionals to determine the specific reapplication schedule suitable for your tiles and grout.
• Q: Do you offer color enhancing services for travertine? If yes, could you provide an explanation of the process involved in color enhancement?
• A: Absolutely, we provide color enhancing services specifically designed for travertine. The color enhancement process involves the application of a specialized compound that enriches and intensifies the natural appearance of the travertine. By applying the color enhancer, the tiles' tones and hues are deepened, bringing out the inherent beauty of the travertine material. This treatment imparts a subtle wet or low sheen finish, enhancing the overall visual appeal of your travertine surfaces. Our color enhancing services are aimed at highlighting the unique characteristics and enhancing the aesthetics of your travertine.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: Could you provide an overview of the process involved when you come to seal sandstone floors?
• A: When our professional team arrives to seal your sandstone floors, they will guide you through each step of the process to ensure complete transparency. The first step involves stripping any previous sealer, if present. Next, the sandstone is meticulously cleaned and neutralized to remove dust, residues, and any other factors that may impact the effectiveness of the new sealer. Once the sandstone floor is dry, a new sealer is applied and allowed to set. The result is a rejuvenated appearance for your sandstone floors, which not only looks new but also gains protection. Additionally, the sealed surface becomes easier to maintain, providing long-lasting benefits for your sandstone flooring.

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FAQs » Sandstone » Tile and Grout Sealing

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