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Testimonials

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

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Frequently Asked Questions

terrazzo tiles polished light color in modern living room

Other FAQs :

  • Q: Can accumulated efflorescence be removed from surfaces?
  • A: Yes, it is possible to remove accumulated efflorescence from surfaces. We have the expertise and tools required for this task. Our process involves using effective efflorescence removers and employing specialized cleaning techniques. It is important to note that efflorescence is often caused by underlying issues such as leaks behind stones, tiles, or damaged grout lines. While we can successfully eliminate the visible efflorescence, it is crucial to address and resolve the root cause to prevent its reappearance in the future. By addressing both the efflorescence buildup and the contributing factors, we can restore the surface to its desired condition.
    • Q: If the tiles cannot be sealed, is it feasible to seal only the grout lines?
    • A: If the tiles themselves cannot be sealed, it is possible and highly recommended to seal only the grout lines. This is particularly important if the grout lines are light in color. Sealing the grout lines provides several benefits, including protection against stains and discoloration. By applying a sealer to the grout lines, you create a barrier that prevents dirt, moisture, and other contaminants from penetrating the grout, making it easier to clean and maintain. Additionally, sealing the grout lines helps to extend the lifespan of the grout, reducing the need for costly regrouting in the future. Therefore, focusing on sealing the grout lines is a practical and effective approach to preserving the appearance and durability of your tiled surfaces when the tiles themselves cannot be sealed.
      • Q: How often should tiles be fully resealed?
      • A: The recommended frequency for fully resealing tiles can vary depending on factors such as the type and quality of the sealer used and the expected lifespan of the sealer. It is advised to regularly assess the condition of the tiles and evaluate the effectiveness of the existing sealer. If there are visible signs of wear, staining, or diminished protection, it may be necessary to undertake a complete resealing process. The specific timing for resealing will depend on these factors, and it is important to consistently monitor the tile's condition and consult the manufacturer's guidelines or sealer recommendations to determine the appropriate intervals for full resealing.
        • Q: What are the signs or indications that suggest the need for cleaning, stripping, and resealing a surface?
        • A: When a surface appears dull or matte, despite regular cleaning, it may indicate the need for cleaning, stripping, and resealing. This loss of luster suggests that the previous sealer has worn off and is no longer providing adequate protection. Another indicator is an increased susceptibility to staining, as the surface is no longer effectively shielded. Recognizing these signs is crucial, as it allows for timely action to prevent permanent staining and to restore the surface's visual appeal. By addressing these indications promptly, through proper cleaning, stripping, and resealing, the surface can regain its beauty and maintain long-term durability.
          • Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
          • A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

          For More Questions

          FAQs » Terrazzo » Tile and Grout Sealing


Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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