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Frequently Asked Questions

Other FAQs :

• Q: Why do I need to strip my marble floors.
• A: If you want your marble floors to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible marble floors once we are finished with the process.
• Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
• A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
• Q: When is the best time to seal marble floors, and what are the indicators that suggest my marble floors are in need of sealing?
• A: The best time to seal marble floors is immediately after installation to provide proactive protection against accidental staining or damage. To determine if your marble floors require sealing, look for patchy areas on the floor where the sealant may have worn off. Additionally, if you notice that the marble tiles are becoming more susceptible to staining, it indicates that the existing sealer has deteriorated, and resealing is necessary to maintain the integrity and appearance of your marble floors. By addressing these signs promptly, you can ensure the long-term beauty and protection of your marble floors.
• Q: What steps should I take to prepare for marble cleaning?
• A: To prepare for marble cleaning, it is recommended to remove all furniture and items from the floor area. This ensures that the space is clear and ready for the cleaning process when the technicians arrive. By removing furniture and other objects, you provide unobstructed access to the marble surface, allowing for a thorough and efficient cleaning.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Stripping and Sealing » Stripping and Sealing Marble Floors

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