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Frequently Asked Questions

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: Is it possible for Tile Cleaning to remove stains from limestone floors?
• A: If the stain on your limestone floor is relatively new and has not deeply set in, there is a good chance that Tile Cleaning will be able to remove it. However, it is important to note that complete removal of the stain cannot be guaranteed. The aim is to clean the stained area and restore it to the best possible condition. The success of stain removal also depends on whether the limestone tiles have been previously sealed or not. Some stains may have penetrated the natural stone and settled below the surface, making them more challenging to clean. To prevent future staining, it is recommended to have Tile Cleaning perform a thorough process of stripping, cleaning, and sealing your limestone floor. This comprehensive approach ensures that your limestone floors are protected from future stains and can be maintained in optimal condition.
• Q: What is the recommended frequency for sealing limestone floors?
• A: The frequency of sealing limestone floors depends on factors such as the type of sealer used and the level of foot traffic they experience. Australia's Deepshield™ range of deep impregnating water-based sealers, including Deepshield™ Gold with a potential lifespan of up to 15 years, offers long-term benefits. On the other hand, topical sealers typically last around 3 years. However, if your limestone floors endure high foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. The condition of the tiles is also a factor to consider. Once you notice patchy areas and easy staining, it is an indication that resealing is necessary. For further assistance and inquiries, feel free to contact us, and our team will be happy to assist you.
• Q: What steps should I take to prepare my limestone floors for cleaning?
• A: To prepare your limestone floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the limestone floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your limestone floors receive the attention they need.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

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FAQs » Limestone » Tile and Grout Cleaning

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