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Frequently Asked Questions

Q: What can I do to keep my bluestone tiles looking new? - Bluestone | Tile Restoration

• A: To keep your bluestone tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the bluestone surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: Which process can I expect when you arrive to reseal my bluestone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.
• Q: Is it safe to have bluestone tiles stripped and sealed?
• A: Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your bluestone tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your bluestone tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.
• Q: What happens if I don't seal my bluestone floors?
• A: Bluestone floors can damage easily, any oily or harsh spills can damage the bluestone tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you bluestone tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.
• Q: How will you charge me for bluestone restoration services?
• A: Tile Cleaners® charge per square meter for each separate room or area. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

For More Questions

FAQs » Bluestone » Tile Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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