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Frequently Asked Questions

Q: What is the process for scheduling an estimate with Tile Cleaners? - Tile and Grout Cleaning | Cleaning Ceramic Tiles

• A: Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

Other FAQs :

• Q: After making the decision to proceed, what is the typical timeframe for scheduling the grout work?
• A: Once you have made the decision to proceed with our grout work, Tile Cleaners® typically schedules appointments within a timeframe of 2 to 10 days. We strive to accommodate your needs efficiently and aim to provide prompt service. In many cases, the actual work on your grout can be completed on the same day that we come out to confirm the quote, ensuring a seamless and timely process. Our goal is to minimize any delays and complete the job promptly while maintaining the highest standard of quality.
• Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process?
• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.
• Q: What are the reasons or benefits of choosing to recolor my grout?
• A: There are several reasons why you might consider recoloring your grout. Firstly, if your current grout is heavily soiled and resistant to cleaning, recoloring can provide a solution to improve its appearance. Additionally, grout can fade over time, especially when exposed to high foot traffic or prolonged sunlight exposure. Recoloring the grout allows you to eliminate color variations and restore a consistent and uniform look to your tiled surfaces. By opting for grout recoloring, you can revitalize the overall appearance of your grout, achieving a cleaner and more visually appealing result.
• Q: What does the process of grout recoloring entail?
• A: Grout recoloring involves applying a specialized grout colorant to alter or enhance the existing color of your grout. This process allows for a complete transformation of the grout's color, offering the opportunity to change its appearance and achieve a desired aesthetic effect.
• Q: What are the signs indicating that my grout requires professional cleaning?
• A: The appropriate time to address the grout's condition is when it begins to appear lackluster and stained, despite thorough cleaning efforts. At this stage, when the grout loses its shine and retains discoloration, it indicates the need for attention and maintenance.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Ceramic Tiles

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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