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Frequently Asked Questions

Other FAQs :

• Q: Is it possible to remove a stain from my marble floor?
• A: If the stain on your marble floor is recent and has not deeply set in, there is a good chance that it can be removed. However, it is important to note that complete stain removal cannot be guaranteed. The commitment of Tile Cleaning is to clean the floor to the best possible condition. The success of stain removal also depends on whether the marble tiles have been previously sealed or not. Some stains may penetrate the natural stone and settle below the surface, making them more challenging to clean. To prevent future staining and maintain the appearance of your marble floors, Tile Cleaning recommends a comprehensive process that involves stripping, cleaning, and sealing the marble floor. This approach provides protection and reduces the susceptibility of your marble floors to staining.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What steps should I take to prepare for marble cleaning?
• A: To prepare for marble cleaning, it is recommended to remove all furniture and items from the floor area. This ensures that the space is clear and ready for the cleaning process when the technicians arrive. By removing furniture and other objects, you provide unobstructed access to the marble surface, allowing for a thorough and efficient cleaning.
• Q: Is the process of getting marble tiles cleaned by professionals safe?
• A: Yes, the process of getting marble tiles cleaned by professionals from Tile Cleaning is safe. Tile Cleaning prioritizes the use of high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without compromising the integrity of your marble tiles. As marble tiles are porous and require special care, it is crucial to use the correct products and equipment to achieve optimal results and bring your marble tiles back to their best possible condition. Tile Cleaning takes pride in catering specifically to the needs of each tile variety, including marble, ensuring a safe and effective cleaning process.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

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FAQs » Marble » Tile and Grout Cleaning

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