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Frequently Asked Questions

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: How will you charge me for stripping and sealing my sandstone tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: What can I expect during the process of resealing my sandstone floors when Tile Cleaners arrives?
• A: When you choose our professional team, we will guide you through each step of the job process to ensure complete transparency. Here's what you can expect during the resealing of your sandstone floors. First, if there is any previous sealer applied, it will be stripped off. Next, our team will thoroughly clean and neutralize the sandstone, removing all dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the surface is dry, a new sealer will be carefully applied to the sandstone floor and left to set. The result will be not only a rejuvenated and fresh appearance for your sandstone, but also enhanced protection. The newly sealed sandstone will be easier to maintain, making your ongoing maintenance tasks more convenient. Throughout the process, our team will ensure clear communication and provide professional guidance to meet your expectations.
• Q: Efflorescence has built up on my sandstone tiles. Can you remove it?
• A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the sandstone tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
• Q: What should I do to prepare for the sandstone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.

For More Questions

FAQs » Sandstone » Stripping and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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