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Frequently Asked Questions
Other FAQs :
- Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
- A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: What is floor stripping?
- A: The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your marble tiles can be resealed.
- Q: How often should marble floors be sealed according to the recommended frequency?
- A: The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.
- Q: What is the recommended method for measuring the size of a marble area?
- A: To accurately measure the size of a marble area, it is recommended to measure each area separately. The measurement process involves multiplying the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in a total of 6 square meters (6m2). This method ensures precise measurement and allows for accurate calculations of the marble area.
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