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Frequently Asked Questions

Other FAQs :

• Q: Which type of sealer is recommended for tiles?
• A: When selecting a sealer for tiles, it is crucial to consider factors such as the type of tile, its porosity, surface finish, and intended usage. Different tiles have varying levels of porosity and maintenance requirements. To ensure compatibility and provide optimal protection, it is important to take these factors into consideration when choosing a sealer. Seeking advice from professionals or tile sealing experts can help determine the most suitable sealer for your specific tile type and the conditions in which it will be used.
• Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.
• Q: What is the purpose or rationale behind performing floor stripping?
• A: The purpose of floor stripping is to achieve the cleanest and most visually appealing results for your floors. When professionals perform this task, their objective is to meticulously remove the old sealer, ensuring a thorough process. This stripping sets the foundation for an effective cleaning procedure, followed by the application of a fresh sealer. By following this meticulous approach, the surfaces are revitalized, resulting in a pristine and immaculate appearance. Ultimately, the floor stripping process aims to deliver the freshest and cleanest outcome for your floors.
• Q: What is the recommended waiting time before walking on sealed tiles or placing furniture back on them?
• A: The recommended waiting time before walking on sealed tiles and placing furniture back on them is typically around 4 hours. This allows the tiles to become touch dry, making it safe to walk on the surface and return most furniture items. However, it is important to avoid mopping the tiles or exposing them to moisture for at least 24 hours to prevent washing off the sealer. The sealer requires up to 24 hours to fully cure and provide optimal protection. It is also advisable to refrain from placing rugs on the floor for at least 24 hours, allowing the tiles to breathe until the sealer is completely cured. Following these guidelines ensures the best results and longevity of the sealer on your tiles.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

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