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Testimonials

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

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Frequently Asked Questions | Tile Cleaners

Tile Cleaners


Tile cleaners are equipped to clean a wide range of tiles, both indoors and outdoors. They can effectively clean various surfaces such as stone pavers, liquid stone, ceramic tiles, natural stone tiles, clay and concrete pavers, pool mosaics, porcelain or ceramic floor tiles, bathroom stone tiles, and natural stone floors and walls. Regardless of the specific type of tile you have, tile cleaners are capable of catering to your cleaning needs

Absolutely! Tile Cleaning specializes in the restoration of various types of limestone tiles, including pavers. Our team is highly experienced in providing professional cleaning and restoration services tailored specifically to rejuvenate limestone pavers. With our expertise, you can trust that we will effectively address the dullness and discoloration of your pavers on the front door. Our comprehensive cleaning treatment is designed to thoroughly clean and restore the natural color, leaving your limestone pavers looking fresh and revitalized. Rest assured, our goal is to deliver outstanding results and ensure your pavers are in their best possible condition.

The Tile Cleaning restoration service encompasses various crucial elements and processes aimed at effectively cleaning and restoring stone floors. Our skilled technicians utilize advanced equipment and technical expertise to achieve outstanding outcomes. The process involves employing high-pressure cleaning techniques that effectively eliminate dirt, grime, and stains from the stone tiles. Additionally, we utilize top-quality cleaning products specifically designed for stone surfaces. Our primary goal is to restore the stone tiles to their optimal condition, revitalizing their original beauty. With a combination of expertise and cutting-edge equipment, Tile Cleaning strives to deliver efficient and comprehensive restoration services, ensuring that your stone floors regain their pristine appearance.

Rest assured, our tile cleaning services prioritize safety. At Tile Cleaners®, we utilize top-quality water-based products and advanced cleaning machinery to ensure the best possible cleaning solutions without compromising the condition of your stone tiles. We understand that stone-based tiles are often more porous and require special attention. That's why we emphasize the use of appropriate products and equipment tailored to each tile type, allowing us to bring your stone tiles back to their optimal condition.

Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.

If the stain is relatively new and hasn't deeply set into the stone, there is a good chance that we can remove it. However, we cannot provide a guarantee of complete stain removal; our assurance lies in cleaning the stain to the best possible condition. The effectiveness of stain removal also depends on whether the stone tiles have been previously sealed or not. Certain stains may penetrate the natural stone and settle below the surface, making them difficult to clean. To prevent future staining, it is essential to have us perform the process of stripping, cleaning, and sealing your stone floor. This comprehensive treatment ensures that your stone floors are protected against potential stains.

Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.

To obtain an accurate measurement of the stone area, we suggest measuring each room individually. Simply multiply the width by the length of the room. For instance, if a room measures 3 meters in length and 2 meters in width, the calculation would be 3 * 2 = 6m² in total.

Tile Cleaners® does not provide assistance with moving large furniture due to insurance limitations. However, we are more than willing to assist you in moving smaller items as needed.

Please ensure that all furniture and items are moved off the floor prior to our arrival, as this will prepare the space for us to clean effectively.

While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.

Cleaning your stone surface is essential because natural stone products tend to harbor dirt, residues, dust, and grime within their pores. It is crucial to thoroughly clean these pores before applying any sealant to the surface. If dirt and other contaminants are trapped beneath the stone sealer, they can eventually lead to the formation of a milky white residue between the top of the stone and the underside of the sealer. To rectify this issue, it becomes necessary to remove the stone sealer and perform a thorough cleaning process.

Sealing a stone surface is crucial to prevent immediate staining from spills and to protect against permanent damage. While sealing provides effective protection, it is important to clean up spills promptly. Different natural stone surfaces require specific sealing methods. For sandstone, terracotta, and limestone, it is recommended to seal them before they are laid and grouted. These materials are highly porous and can quickly absorb stained water from adhesives and grout. Terracotta, in particular, should be sealed on all sides before installation due to its high porosity. Limestone is also susceptible to staining, and caution should be exercised while handling it to avoid leaving finger marks that can later stain the surface. Granite, marble, slate, and travertine, on the other hand, are sealed on all edges and the top after they are laid and grouted. Thorough cleaning is essential prior to the sealing process for these types of floors.

The recommended frequency for re-sealing a stone surface is typically every 5 to 10 years, depending on the quality and type of sealer used. Some premium sealers can last even longer, up to 15 years or even a lifetime. Special stone seal removers are available for resealing natural stone floors. With proper care and maintenance, a natural stone floor can maintain its natural finish for a lifetime. It is crucial to use the appropriate products specifically designed for your type of natural stone floor to ensure its longevity and appearance. Additionally, it is important to seal other stone features such as stairs, tables, pillars, and fireplaces to protect them from staining and damage. Fireplaces, in particular, can be susceptible to staining from carbon deposits and UV damage, making sealing essential for their preservation.

You can determine if your stone surface has been effectively sealed by conducting a water test. Pour a small amount of water onto the surface and observe its behavior. If the water is quickly absorbed into the surface, it indicates that the surface requires sealing as it is not adequately protected. However, if the water forms into small beads and remains on the surface without being absorbed, it suggests that the surface has been properly sealed and the sealer is providing the desired level of protection. This simple water test can help you assess the effectiveness of the seal and determine if any resealing is necessary to maintain the surface's protection and appearance.

Sealing alters the properties of the pavers or stone but does not modify the surrounding environment. If your backyard is damp and shady, the sealing product cannot change those conditions. However, sealing reduces the porosity of the pavers or stone, thereby inhibiting the growth of algae and making cleaning easier. In most situations, it is advisable to consider sealing as a beneficial option.

Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.

Tile sealing services typically do not come with guarantees. The lifespan of our Impregnating Water Based Sealers is approximately up to 10 years, depending on various factors such as the quality of the stone, traffic levels, and maintenance practices. It is essential to note that sealing does not create an impenetrable barrier, but rather provides a timeframe to address spills. While an unsealed floor can stain immediately, a sealed floor is resistant to staining and allows for a reaction time of 4-5 hours. A penetrating sealer is applied just below the surface of the stone, preventing spills from penetrating and staining the stone. However, it is unable to prevent acid-based spills (like red wine, vinegar, urine, fruit juice, etc.) from causing etching or burning on the stone surface, leading to a dull or frosty appearance. It is crucial to promptly clean up spills of this nature to prevent permanent damage to the stone surface.

In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.

The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.

If your grout (and stone, if applicable) have not been sealed before, it is possible that certain stains, especially in high-traffic areas, may be permanent. However, if your grout (and stone, if applicable) have been previously sealed, the sealing should have prevented the penetration of dirt and other contaminants, resulting in an excellent outcome after cleaning.

Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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