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Frequently Asked Questions

Q: What steps should I take to prepare for the cleaning of my stone floors? - Tile Cleaners

• A: Please ensure that all furniture and items are moved off the floor prior to our arrival, as this will prepare the space for us to clean effectively.

Other FAQs :

• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: What specific elements or procedures are included in Tile Cleaning restoration services?
• A: The Tile Cleaning restoration service encompasses various crucial elements and processes aimed at effectively cleaning and restoring stone floors. Our skilled technicians utilize advanced equipment and technical expertise to achieve outstanding outcomes. The process involves employing high-pressure cleaning techniques that effectively eliminate dirt, grime, and stains from the stone tiles. Additionally, we utilize top-quality cleaning products specifically designed for stone surfaces. Our primary goal is to restore the stone tiles to their optimal condition, revitalizing their original beauty. With a combination of expertise and cutting-edge equipment, Tile Cleaning strives to deliver efficient and comprehensive restoration services, ensuring that your stone floors regain their pristine appearance.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.
• Q: Is it a safe process to have my tiles cleaned?
• A: Rest assured, our tile cleaning services prioritize safety. At Tile Cleaners®, we utilize top-quality water-based products and advanced cleaning machinery to ensure the best possible cleaning solutions without compromising the condition of your stone tiles. We understand that stone-based tiles are often more porous and require special attention. That's why we emphasize the use of appropriate products and equipment tailored to each tile type, allowing us to bring your stone tiles back to their optimal condition.

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