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Frequently Asked Questions

Q: What measures can I take to maintain the fresh appearance of my stone tiles? - Tile Cleaners

• A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.

Other FAQs :

• Q: What steps should I take to prepare for the cleaning of my stone floors?
• A: Please ensure that all furniture and items are moved off the floor prior to our arrival, as this will prepare the space for us to clean effectively.
• Q: How can I assess whether my stone surface has been adequately sealed?
• A: You can determine if your stone surface has been effectively sealed by conducting a water test. Pour a small amount of water onto the surface and observe its behavior. If the water is quickly absorbed into the surface, it indicates that the surface requires sealing as it is not adequately protected. However, if the water forms into small beads and remains on the surface without being absorbed, it suggests that the surface has been properly sealed and the sealer is providing the desired level of protection. This simple water test can help you assess the effectiveness of the seal and determine if any resealing is necessary to maintain the surface's protection and appearance.
• Q: Can Tile Cleaners assist with moving my furniture?
• A: Tile Cleaners® does not provide assistance with moving large furniture due to insurance limitations. However, we are more than willing to assist you in moving smaller items as needed.
• Q: What specific elements or procedures are included in Tile Cleaning restoration services?
• A: The Tile Cleaning restoration service encompasses various crucial elements and processes aimed at effectively cleaning and restoring stone floors. Our skilled technicians utilize advanced equipment and technical expertise to achieve outstanding outcomes. The process involves employing high-pressure cleaning techniques that effectively eliminate dirt, grime, and stains from the stone tiles. Additionally, we utilize top-quality cleaning products specifically designed for stone surfaces. Our primary goal is to restore the stone tiles to their optimal condition, revitalizing their original beauty. With a combination of expertise and cutting-edge equipment, Tile Cleaning strives to deliver efficient and comprehensive restoration services, ensuring that your stone floors regain their pristine appearance.
• Q: How will the charges for cleaning my stone tiles be determined?
• A: Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.

For More Questions

FAQs » Tile Cleaners

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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