Are your grout cleaning products toxic? FAQS - Cleaning Quarry Tiles

Tile & Grout Cleaning & Sealing & Regrouting

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I was about to sell my business and wanted to clean and reseal my vinyl floors to improve the looks of them before having people over for inspection of the property. I did a booking with another company but was horrified when I realized that my floor was back to its horrible look in less than two weeks. I carefully looked up other cleaning companies, scared that I would chose the wrong cleaning company. A friend of mine recommended Tile Cleaners, but after what happened to my floor last time I got it cleaned I was really skeptic, but gave it a go. All I can say is thank you guys so much for a quick response and a good job. I sold the office and left your contact details with the new owner for future cleaning.

Brian Hook, Bayswater, WA

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

Other FAQs :

Q: How will you charge me for stripping and sealing my quarry tiles?
A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards?
A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

Q: What can I do to keep my quarry tiles looking new?
A: To keep your quarry tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the quarry surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

Q: Which process can I expect when you arrive to reseal my quarry tile floors?
A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the quarry tile is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry quarry tile floor and allowed to set. The newly sealed quarry tile floor will not only look new again, it will be protected and result in your quarry tile surfaces becoming easier to maintain.

Q: When is the best time to seal my quarry tile floors and how do I know that mine need sealing now?
A: The best time to have your quarry tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your quarry tiles need sealing once you start noticing patchy sealed areas of the floor and/or your quarry tiles are staining easier.

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FAQs » Tile and Grout Cleaning » Cleaning Quarry Tiles

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We clean and restore a
huge range of tiles and surfaces in all locations including:

Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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