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Frequently Asked Questions

Q: What can I expect in terms of mess during the stripping and sealing process of terracotta tiles, and is there a risk of damaging walls or skirting boards? - Tile and Grout Cleaning | Cleaning Quarry Tiles

• A: At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: How do I know when my quarry tile floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your quarry tile floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your quarry tiles are staining easily, it's a good indication that your previous sealer is wearing off and your quarry tile floors will need to be resealed immediately to prevent permanent staining.
• Q: What should I do to prepare for the quarry cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: Efflorescence has built up on my quarry tiles. Can you remove it?
• A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the quarry tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
• Q: How will you charge me for stripping and sealing my quarry tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Quarry Tiles

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