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Frequently Asked Questions

Other FAQs :

• Q: What types of tiles can be cleaned by tile cleaners?
• A: Tile cleaners are equipped to clean a wide range of tiles, both indoors and outdoors. They can effectively clean various surfaces such as stone pavers, liquid stone, ceramic tiles, natural stone tiles, clay and concrete pavers, pool mosaics, porcelain or ceramic floor tiles, bathroom stone tiles, and natural stone floors and walls. Regardless of the specific type of tile you have, tile cleaners are capable of catering to your cleaning needs
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: Is it safe to get my stone tiles cleaned?
• A: Yes, our stone tile cleaning services are safe! At Tile Cleaners ® we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solutions at no compromise to your stone tiles condition. Stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your stone tiles back to their best possible condition. Tile Cleaners ® prides itself for catering for each tile type.

For More Questions

FAQs » Stone Cleaning

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