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Frequently Asked Questions

Q: What steps should I take to maintain my floors after they have been cleaned and sealed? - Stone Cleaning

• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.

Other FAQs :

• Q: Can Tile Cleaners assist with moving my furniture?
• A: Tile Cleaners® does not provide assistance with moving large furniture due to insurance limitations. However, we are more than willing to assist you in moving smaller items as needed.
• Q: Why should I seal my stone surface and when?
• A: Natural surfaces are subject to deterioration and degradation of appearance through traffic, UV rays, moisture, rain, chemicals, and other impurities such as oil, gas, grease, acids and salt. This can easily result in common problems such as cracking, pitting, scaling, spalling, delamination, dusting, discolouration, efflorescence, salt damage, etc. Sealing offers excellent maintenance benefits when quality products are used such as Australia's Deepshield™ deep impregnating sealers. Sealing a stone surface will provide effective protection against permanent damage but spills should still be cleaned up as quickly as possible.
• Q: Is it safe to get my stone tiles cleaned?
• A: Yes, our stone tile cleaning services are safe! At Tile Cleaners ® we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solutions at no compromise to your stone tiles condition. Stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your stone tiles back to their best possible condition. Tile Cleaners ® prides itself for catering for each tile type.
• Q: Which specific products are utilized in the provided services?
• A: In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.
• Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.

For More Questions

FAQs » Stone Cleaning

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