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Frequently Asked Questions

Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it? - Stone Cleaning

• A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.
• Q: How can I accurately measure the size of the stone area?
• A: To obtain an accurate measurement of the stone area, we suggest measuring each room individually. Simply multiply the width by the length of the room. For instance, if a room measures 3 meters in length and 2 meters in width, the calculation would be 3 * 2 = 6m² in total.
• Q: What different types of stone tiles do Tile Cleaners clean?
• A: Indoor and outdoor areas, stone pavers, liquid stone, wherever you have stone tiles we have the answer. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom stone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
• Q: How will the charges for cleaning my stone tiles be determined?
• A: Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.
• Q: Is it safe to get my stone tiles cleaned?
• A: Yes, our stone tile cleaning services are safe! At Tile Cleaners ® we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solutions at no compromise to your stone tiles condition. Stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your stone tiles back to their best possible condition. Tile Cleaners ® prides itself for catering for each tile type.

For More Questions

FAQs » Stone Cleaning

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