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Testimonials

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

When I moved into my new house, I was shocked by how dirty and old the tiles in the entire house looked. I wasn't sure if they were supposed to be like that or if they were just really dirty. I decided to call Tile Cleaners and ask them to have a look and tell me what I could do to improve the look of my tiles. Tile Cleaners ® came the same weekend and managed to make my tiles look brand new. They also informed me that the sealer would protect my tiles for years to come. Amazing! Thank you guys! My floor looks gorgeous.

Amanda Burtender, Brighton East, VIC

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Frequently Asked Questions | Sealing Natural Stone

Sealing Natural Stone


If your stone is natural stone (slate, marble, granite, travertine, sandstone etc.) then it will need to be sealed. Stone is naturally porous and will absorb spills and stain easily.

Most stone surfaces are subject to deterioration and degradation of appearance through traffic, UV rays, moisture, rain, chemicals, and other impurities such as oil, gas, grease, acids and salt. This can easily result in common problems such as cracking, pitting, scaling, spalling, delamination, dusting, discolouration, efflorescence, salt damage, etc. Sealing stone offers excellent maintenance benefits when quality products are used such as Australia's Deepshield™ deep impregnating range of sealers.
Sealing your tiles & grout can help:
  • Prevent unsightly stains
  • Prevent discolouration
  • Keep your tiled floors looking better for longer

The lifespan of a sealer before reapplication is influenced by the type of sealer used. Topical sealers typically provide protection for approximately 3 years before requiring reapplication. In contrast, impregnating sealers are more durable and can last up to 15 years or even a lifetime when applied to vertical surfaces. However, areas with high foot traffic or frequent use may necessitate more frequent inspections and resealing to ensure ongoing protection. Conducting a water absorption test can help assess the porosity of the surface and aid in selecting a sealer with longer-lasting durability. It is advisable to refer to the guidelines provided by the manufacturer and consult professionals to determine the specific reapplication schedule suitable for your tiles and grout.

Yes you can and it is recommended to seal your grout lines especially if they are a light colour, this will save you the likely cost of having to regrout your tiles only a few years after installation.

The recommended frequency for fully resealing tiles can vary depending on factors such as the type and quality of the sealer used and the expected lifespan of the sealer. It is advised to regularly assess the condition of the tiles and evaluate the effectiveness of the existing sealer. If there are visible signs of wear, staining, or diminished protection, it may be necessary to undertake a complete resealing process. The specific timing for resealing will depend on these factors, and it is important to consistently monitor the tile's condition and consult the manufacturer's guidelines or sealer recommendations to determine the appropriate intervals for full resealing.

The drying time required for a sealer to fully cure can vary depending on the specific product being used. In general, most sealers have a relatively quick drying time, with the surface becoming touch-dry within approximately 4 hours. This applies to both penetrating sealers and topical sealers. Penetrating sealers typically complete their curing process within 24 hours, while topical sealers may take up to 48 hours to fully dry. It is crucial to carefully follow the instructions provided by the manufacturer regarding the recommended drying time. Doing so ensures that the sealer properly sets and provides the intended level of protection. Adhering to the specified drying time will help guarantee the longevity and effectiveness of the sealer on your tiles.

No, it is not possible to apply penetrating sealers over existing topical sealers. This is because topical sealers create a barrier on the surface of the material, preventing effective absorption of the penetrating sealer. To achieve the desired results, it is necessary to remove any existing topical sealer before applying a penetrating sealer. By removing the topical sealer, you allow the penetrating sealer to penetrate the material and provide the intended protection and benefits. Removing the topical sealer ensures the maximum effectiveness of the penetrating sealer and optimizes the overall sealing process.

The best way to keep stone surfaces in good condition is to use a ph neutral cleaner followed by clean water for spills, otherwise a microfibre mop will get rid of dust.

You will know it's time to have your stone stripped, cleaned and sealed once it begins to appear dull or "matte" even after you have given it an efficient regular clean. If you notice that your surfaces are staining easily, it's a good indication that your previous sealer is wearing off and your stone will need to be resealed immediately to prevent permanent staining.

Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your stone surfaces.

At Tile Cleaning, we take great care to minimize mess during the stripping and sealing process of terracotta tiles. Our approach involves using high-quality, non-solvent-based stripping and sealing products, which are designed to ensure a clean and tidy process. These products are specifically selected to minimize the risk of damaging your floors, walls, or skirting boards. Our team of technicians is trained to handle the process with utmost care, ensuring that your surfaces are protected throughout. In most cases, non-solvent-based strippers and techniques are used, which effectively achieve excellent results without causing any harm. However, in rare circumstances where solvent-based strippers are necessary, additional precautions may be taken. This could involve temporarily vacating the premises for up to 48 hours to ensure safety and provide optimal protection. Rest assured that our experienced technicians will take all necessary measures to maintain a clean and damage-free environment during the stripping and sealing process.

Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

If you want your stone to be its cleanest and looking its very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the new sealer applied. You will have the freshest and cleanest possible stone surfaces once we are finished with the process.

When discussing floors, the term "strip and seal" refers to a procedure where the existing coating or sealer on the floor surface is removed, and a new sealant is applied. Over time, floors can become dull and lose their shine, diminishing their visual appeal. By undergoing the strip and seal process, it is possible to revitalize the floors and bring them back to their original condition. This method provides a cost-effective solution for rejuvenating worn-out surfaces, making it a preferable alternative to complete floor replacement.

Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the stone and allowed to set. The newly sealed stone will not only look new again, it will be protected and result in your surfaces becoming easier to maintain.

It depends on the type of sealer used and the amount of foot traffic the stone is being exposed to. Australia's Deepshield™ range of deep impregnating water based sealer's offer long term benefits with Deepshield™ Gold lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions you may experience a shorter lifetime. Sealing your stone can also depend on the surfaces condition. Once stone starts showing patchy areas and is staining easily then you should have it resealed. Give us a call and we can assist you with all your enquiries.

Many types of flooring can damage fairly easily, any oily or harsh spills can damage the surface and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing your surfaces to maintain their fresh look and feel, to protect against permanent staining and to prevent any future accidental damage. Your surfaces will look their very best for longer and will be easier and more convenient to maintain.

The idea of using sealers on stone surface is to prevent water from penetrating the porous structure of the stone, which eventually leads to stains, cracks, weathering, and deterioration. There are largely two types of chemical agents for stone cleaning.

It is highly recommended to seal your stone or grout immediately after installation to minimize the risk of accidental staining or damage. As for determining if your stone requires sealing at present, you can observe the presence of patchy sealed areas on the floor or an increased susceptibility to staining on the tiles. These signs indicate that resealing may be necessary to maintain the protection and appearance of your stone surfaces.

Efflorescence is a phenomenon where salts migrate to the surface of porous materials during water evaporation, resulting in a whitish coating and potential damage to the surface finish. To effectively prevent efflorescence, it is crucial to apply a high-quality water-resistant sealer from a reputable range. However, it is important to note that efflorescence can also be influenced by factors such as water penetration. Therefore, it is essential to address any underlying causes of water penetration, such as repairing leaks or damaged grout, to effectively prevent efflorescence. By combining proper sealing with resolving the water source, proactive measures can be taken to minimize the occurrence of efflorescence and maintain the integrity of the surface.

Yes, efflorescence, which is the accumulation of salts, can be removed using specific efflorescence removers and specialized cleaning techniques. Efflorescence often arises from sources such as leaks behind the stone, tiles, or damaged grout lines. While efflorescence can be successfully removed, it is crucial to address and resolve the underlying cause to prevent its recurrence. By addressing the root issue and employing appropriate cleaning methods, efflorescence can be effectively eliminated from stone surfaces.

The appropriate type of sealer for your stone surfaces depends on the specific type of stone you have and its intended use. Different types of stones have varying porosity levels and characteristics, which may require different types of sealers to achieve optimal results. It is recommended to consult with a professional or refer to the manufacturer's guidelines to determine the most suitable sealer for your specific stone and intended application.

The number of coats applied to your stone surfaces usually ranges from 2 to 4, depending on several factors, including the desired finish.

Sealing your stone surface offers the advantage of providing additional time to clean up spills before they have a chance to stain. However, it is important to note that sealing does not guarantee complete stain resistance. Prompt and thorough cleaning of spills and dirt is still necessary to prevent staining on the stone surface.

The recommended waiting time before walking on sealed tiles and placing furniture back on them is typically around 4 hours. This allows the tiles to become touch dry, making it safe to walk on the surface and return most furniture items. However, it is important to avoid mopping the tiles or exposing them to moisture for at least 24 hours to prevent washing off the sealer. The sealer requires up to 24 hours to fully cure and provide optimal protection. It is also advisable to refrain from placing rugs on the floor for at least 24 hours, allowing the tiles to breathe until the sealer is completely cured. Following these guidelines ensures the best results and longevity of the sealer on your tiles.

The effect of sealing on the surface's appearance can vary depending on factors such as the type of sealer used and the number of coats applied. Different sealers can produce different visual outcomes for the tiles. Some sealers may enhance the natural color and sheen of the tiles, while others may result in a more subdued or matte finish. It is important to consider your desired outcome and consult professionals for guidance in selecting a sealer that aligns with your aesthetic preferences and goals for the surface's appearance. By discussing your requirements, you can choose a sealer that enhances the overall look of the tiles to your satisfaction.

Hiring a professional to seal your stone brings several advantages. Firstly, professionals have the expertise to select the appropriate sealer based on the type of stone and its specific needs. They ensure that the stone is thoroughly cleaned before sealing, removing any dirt or blemishes that could be trapped beneath the sealer. This ensures a clean and flawless surface for optimal sealing results. Professionals are knowledgeable about industry standards and best practices, ensuring that the sealing process is done correctly and effectively. By relying on a professional, you can have peace of mind knowing that your stone will be sealed properly, enhancing its appearance and providing long-lasting protection.

Sealing your stone surfaces does not make them maintenance-free. While sealing provides added protection against staining and makes cleaning easier, it does not eliminate the need for regular maintenance. Sealed stone surfaces are more resistant to stains and contaminants, allowing you more time to clean up spills before they can penetrate the stone. However, it's important to note that no sealer can make a porous surface completely stain-proof. Proper cleaning and maintenance practices are still necessary to keep your stone surfaces in good condition. Using the recommended stone cleaning products and following appropriate maintenance routines will help preserve the appearance and longevity of your sealed stone.

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