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Frequently Asked Questions

Other FAQs :

• Q: What are the potential consequences of not sealing slate floors?
• A: If slate floors are not sealed, they can be susceptible to damage. Any spills that contain oil or harsh substances have the potential to penetrate the pores of the slate tiles, resulting in permanent stains that cannot be easily removed using regular domestic cleaning methods. To preserve the natural look and feel of your slate tiles, and to safeguard them against permanent staining and accidental damage, it is highly recommended to seal them. Sealing the slate floors not only helps them maintain their pristine appearance for a longer period but also makes them easier to maintain and clean, providing convenience and peace of mind.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What measures are taken during the stripping, cleaning, and sealing process to minimize mess and prevent damage to walls or skirting boards?
• A: Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.
• Q: What is the ideal timing for sealing slate floors, and how can I determine if my slate floors currently require sealing?
• A: The ideal time to seal slate floors is right after installation to provide immediate protection against accidental staining or damage. As for determining if your slate floors currently require sealing, keep an eye out for patchy areas on the floor where the sealant may have worn off. Additionally, if you notice that your slate tiles are staining more easily than before, it is a clear indication that the existing sealant has deteriorated and resealing is necessary. Monitoring the condition of your slate tiles and being attentive to any changes in their appearance and stain resistance will help you determine when it is time to seal them.
• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

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FAQs » Tile and Grout Cleaning » Cleaning Slate Tiles

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