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Frequently Asked Questions

Other FAQs :

• Q: What are the reasons for sealing a stone surface and when is the ideal time to do so?
• A: Sealing a stone surface is crucial to prevent immediate staining from spills and to protect against permanent damage. While sealing provides effective protection, it is important to clean up spills promptly. Different natural stone surfaces require specific sealing methods. For sandstone, terracotta, and limestone, it is recommended to seal them before they are laid and grouted. These materials are highly porous and can quickly absorb stained water from adhesives and grout. Terracotta, in particular, should be sealed on all sides before installation due to its high porosity. Limestone is also susceptible to staining, and caution should be exercised while handling it to avoid leaving finger marks that can later stain the surface. Granite, marble, slate, and travertine, on the other hand, are sealed on all edges and the top after they are laid and grouted. Thorough cleaning is essential prior to the sealing process for these types of floors.
• Q: Is it a safe process to have my tiles cleaned?
• A: Rest assured, our tile cleaning services prioritize safety. At Tile Cleaners®, we utilize top-quality water-based products and advanced cleaning machinery to ensure the best possible cleaning solutions without compromising the condition of your stone tiles. We understand that stone-based tiles are often more porous and require special attention. That's why we emphasize the use of appropriate products and equipment tailored to each tile type, allowing us to bring your stone tiles back to their optimal condition.
• Q: How will the charges for cleaning my stone tiles be determined?
• A: Our pricing for cleaning stone tiles is based on a per square meter rate for each individual room. To provide transparency, we have a detailed price list available on our website for you to review. To ensure a smooth and efficient process, we kindly request that you measure each room individually before our arrival. This helps facilitate a fast and straightforward billing process at the end of the service, benefiting both parties involved.
• Q: What measures can I take to maintain the fresh appearance of my stone tiles?
• A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
• Q: Does sealing my pavers or stone prevent the growth of algae?
• A: Sealing alters the properties of the pavers or stone but does not modify the surrounding environment. If your backyard is damp and shady, the sealing product cannot change those conditions. However, sealing reduces the porosity of the pavers or stone, thereby inhibiting the growth of algae and making cleaning easier. In most situations, it is advisable to consider sealing as a beneficial option.

For More Questions

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