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Frequently Asked Questions
Other FAQs :
- Q: The stone supplier said to seal my porcelain but my tiler said not to - why?
- A: The truth is porcelain is creating much confusion in the market place and many pages have been written to try to put all issues into perspective. The more questions you ask the more confused you will be. As a rule of thumb, textured and honed porcelain doesn't need to be sealed, but polished porcelain often does need to be. This is contrary to what may seem logical. The tiny pores that accept staining are created in the polishing process. A good penetrating sealer fills these pores and sets up good stain protection. The textured stone generally just need a good clean because of the rough surface. If you are not sure, do a stain test. Get a sample stone or an off-cut and try to stain it with the things common to that area. If it stains, there is a benefit to having the stone sealed.
- Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
- A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
- Q: What measures can I undertake to preserve the appearance of my surfaces and retain their fresh look?
- A: To preserve the fresh and new appearance of your surfaces, regular cleaning is crucial. Use a mild detergent or pH neutral cleaner to remove dirt, grime, and other contaminants that can accumulate over time. Avoid using harsh detergents or cleaning agents with high acidity or alkalinity, as they can potentially damage the sealer and affect the surface's appearance. By opting for mild detergents and pH neutral substances, you can effectively clean your surfaces without compromising the integrity of the sealer and ensure that they maintain their attractive appearance for extended periods.
- Q: Can sealing my stone surface guarantee that it will remain free from stains?
- A: Sealing your stone surface offers the advantage of providing additional time to clean up spills before they have a chance to stain. However, it is important to note that sealing does not guarantee complete stain resistance. Prompt and thorough cleaning of spills and dirt is still necessary to prevent staining on the stone surface.
- Q: Which type of sealer is recommended for stone surfaces?
- A: The appropriate type of sealer for your stone surfaces depends on the specific type of stone you have and its intended use. Different types of stones have varying porosity levels and characteristics, which may require different types of sealers to achieve optimal results. It is recommended to consult with a professional or refer to the manufacturer's guidelines to determine the most suitable sealer for your specific stone and intended application.
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