1300 771 201

Availability for emergency

1. Home »
2. faqs »
3. Stone Sealing »
4. What_type_of_guarantee_is_provided_with_stone_sealing_services

Frequently Asked Questions

Q: What type of guarantee is provided with stone sealing services? - Stone Sealing

• A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.

Other FAQs :

• Q: What is the recommended frequency for re-sealing a stone surface?
• A: The recommended frequency for re-sealing a stone surface is typically every 5 to 10 years, depending on the quality and type of sealer used. Some premium sealers can last even longer, up to 15 years or even a lifetime. Special stone seal removers are available for resealing natural stone floors. With proper care and maintenance, a natural stone floor can maintain its natural finish for a lifetime. It is crucial to use the appropriate products specifically designed for your type of natural stone floor to ensure its longevity and appearance. Additionally, it is important to seal other stone features such as stairs, tables, pillars, and fireplaces to protect them from staining and damage. Fireplaces, in particular, can be susceptible to staining from carbon deposits and UV damage, making sealing essential for their preservation.
• Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
• A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
• Q: Which specific products are utilized in the provided services?
• A: In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.
• Q: What measures can I undertake to preserve the appearance of my surfaces and retain their fresh look?
• A: To preserve the fresh and new appearance of your surfaces, regular cleaning is crucial. Use a mild detergent or pH neutral cleaner to remove dirt, grime, and other contaminants that can accumulate over time. Avoid using harsh detergents or cleaning agents with high acidity or alkalinity, as they can potentially damage the sealer and affect the surface's appearance. By opting for mild detergents and pH neutral substances, you can effectively clean your surfaces without compromising the integrity of the sealer and ensure that they maintain their attractive appearance for extended periods.
• Q: What can I expect in terms of the appearance of my floors after the cleaning and sealing process?
• A: If your grout (and stone, if applicable) have not been sealed previously, it is possible that certain stains, especially in high traffic areas, may be permanent. However, if your grout (and stone, if applicable) have been sealed previously, the cleaning process should have prevented the penetration of dirt and other contaminants. As a result, you can expect excellent results from the cleaning, leaving your floors looking refreshed and rejuvenated.

For More Questions

FAQs » Stone Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

Field Service Management Software