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Frequently Asked Questions

Other FAQs :

• Q: What are the potential risks or safety concerns associated with the process of stripping and sealing slate tiles?
• A: Yes, the slate tile cleaning services provided by Tile Cleaners® are safe. They utilize high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without causing any harm to your slate tiles. Since stone tiles, including slate, are porous and require special care, it is essential to use the appropriate products and equipment to achieve optimal results without compromising the integrity of the tiles. Tile Cleaners® takes pride in their ability to cater to the specific needs of each tile variety, including slate, ensuring a safe and effective cleaning process.
• Q: What specific steps and procedures can I expect when Tile Cleaners® arrive to reseal my slate floors?
• A: When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.
• Q: What is the recommended frequency for sealing slate floors?
• A: The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.
• Q: What are the signs that indicate my slate surfaces are ready for cleaning, stripping, and resealing?
• A: When your slate surfaces start to lose their natural luster and appear dull or matte, even after regular cleaning, it's a clear sign that they are due for cleaning, stripping, and resealing. Additionally, if you notice that your slate tiles are becoming more prone to staining, it's a strong indication that the previous sealer has worn off and immediate resealing is necessary to prevent permanent staining. By addressing these signs promptly, you can maintain the beauty and longevity of your slate floors.
• Q: What measures are taken during the stripping, cleaning, and sealing process to minimize mess and prevent damage to walls or skirting boards?
• A: Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.

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FAQs » Slate » Tile and Grout Cleaning

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