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Frequently Asked Questions

Other FAQs :

• Q: What steps can I take to maintain the appearance and keep my slate tiles looking new?
• A: To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.
• Q: What is the recommended method for measuring the size of a slate area?
• A: To measure the size of a slate area, it is recommended to measure each room individually. Begin by measuring the width and length of the room. Multiply the width by the length to calculate the total square meterage. For example, if a room is 3 meters long and 2 meters wide, the calculation would be 3 meters * 2 meters = 6 square meters in total. By measuring each room separately and using the width * length method, you can accurately determine the size of the slate area you wish to assess or have restored.
• Q: What are the signs that indicate my slate surfaces are ready for cleaning, stripping, and resealing?
• A: When your slate surfaces start to lose their natural luster and appear dull or matte, even after regular cleaning, it's a clear sign that they are due for cleaning, stripping, and resealing. Additionally, if you notice that your slate tiles are becoming more prone to staining, it's a strong indication that the previous sealer has worn off and immediate resealing is necessary to prevent permanent staining. By addressing these signs promptly, you can maintain the beauty and longevity of your slate floors.
• Q: What specific steps and procedures can I expect when Tile Cleaners® arrive to reseal my slate floors?
• A: When Tile Cleaning arrive to reseal your slate floors, you can expect a professional team that will guide you through the entire process, ensuring transparency and clarity. The process begins with the removal of any previous sealer, if applied, followed by a thorough cleaning and neutralization of the slate to eliminate dust, residue, and any other substances that could impact the new sealer's effectiveness. Once the slate floor is dry, a new sealer will be carefully applied and allowed to set. This resealing process will not only rejuvenate the appearance of your slate floor, making it look new again, but it will also provide protection and make maintenance easier in the long run. Rest assured that Tile Cleaning follows a systematic approach to deliver quality results and ensure your satisfaction.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

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FAQs » Slate » Tile and Grout Cleaning

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