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Frequently Asked Questions

Other FAQs :

• Q: There is a stain on my slate floor. Can you remove it?
• A: If the stain is new and has not set in well, we will probably be able to remove it. However, we cannot guarantee that we will remove it completely but to its best possible restorable condition. Some stains might penetrate the natural stone and settle in below the surface and can be hard to clean out. It is important to have us strip, clean and seal your floor so in the future nothing will be able to stain your slate floors.
• Q: Is it safe to get my slate tiles cleaned and sealed?
• A: Yes, our tile cleaning services are safe! At Tile Cleaners ® $custom_city we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solution at no compromise to your slate tiles condition. Natural stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your slate tiles back to their best possible condition. Tile Cleaners ® $custom_city prides itself for catering for each tile type.
• Q: Will the sealing process of my slate floors conceal scratches and etches?
• A: When it comes to concealing scratches and etches on slate floors, the application of Tile Cleaners® color enhancing sealer can be beneficial. While we cannot guarantee that the scratches will completely disappear and return the slate to its original condition, our Deepshield™ Penetrating Color Enhancing Sealer can darken the slate tiles by up to 20%. This darkening effect can help camouflage the appearance of scratches and etches, ultimately restoring the natural and fresh look of your slate floors.
• Q: What is Slate tiles cleaning and sealing?
• A: Slate tiles clean and seal is simply the process of cleaning the slate tiles and then resealing it. Slate tiles can look dull, dirty and discoloured over time, making it look older and really bringing down the feel of the home. By cleaning and resealing it, you can bring the grout and tiles back up to a beautiful, lustrous appearance.
• Q: How long does it take to clean and seal my slate tiles?
• A: It all depends on the size of the area that we are cleaning and sealing but most jobs take 4 - 8 hours to complete, we do cleaning and sealing in the same day so you don't have to fuss with more than one appointment.

For More Questions

FAQs » Slate Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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