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Frequently Asked Questions

Q: Is it safe to get my slate tiles cleaned and sealed? - Slate Cleaning and Sealing

• A: Yes, our tile cleaning services are safe! At Tile Cleaners ® $custom_city we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solution at no compromise to your slate tiles condition. Natural stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your slate tiles back to their best possible condition. Tile Cleaners ® $custom_city prides itself for catering for each tile type.

Other FAQs :

• Q: How long does it take to clean and seal my slate tiles?
• A: It all depends on the size of the area that we are cleaning and sealing but most jobs take 4 - 8 hours to complete, we do cleaning and sealing in the same day so you don't have to fuss with more than one appointment.
• Q: What specific elements or procedures are included in Tile Cleaning restoration services?
• A: Tile Cleaning restoration services encompass a range of essential elements and processes to effectively clean and restore stone floors. Our skilled technicians utilize advanced equipment and technical expertise to deliver exceptional results. The process involves employing high-pressure cleaning techniques that effectively remove dirt, grime, and stains from the stone tiles. We also utilize top-quality cleaning products specifically formulated for stone surfaces. Our ultimate objective is to restore the stone tiles to their optimal condition, bringing back their original beauty. With a combination of expertise and cutting-edge equipment, Tile Cleaning strives to provide efficient and thorough restoration services, ensuring that your stone floors regain their pristine appearance.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: There is a stain on my slate floor. Can you remove it?
• A: If the stain is new and has not set in well, we will probably be able to remove it. However, we cannot guarantee that we will remove it completely but to its best possible restorable condition. Some stains might penetrate the natural stone and settle in below the surface and can be hard to clean out. It is important to have us strip, clean and seal your floor so in the future nothing will be able to stain your slate floors.
• Q: What steps should I take to prepare my slate floors for cleaning?
• A: To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.

For More Questions

FAQs » Slate Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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