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Frequently Asked Questions
Other FAQs :
- Q: What does the term "sealer" refer to?
- A: When we talk about a "sealer," we are referring to a liquid or carrier that contains a resin. This substance is applied to porous surfaces, whether they are natural stone or man-made materials. The primary function of a sealer is to provide protection against staining caused by water and/or oil-based materials. By applying the sealer, you can prevent these substances from penetrating and staining the surface. Additionally, a sealer can enhance the overall cleaning results by making it easier to clean and maintain the surfaces effectively.
- Q: How will you charge me for sealing my Donnybrook Stone tiles?
- A: Tile Cleaners® charge per square meter for each separate Donnybrook Stone area. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
- Q: What is the process I can expect when you come to seal my Donnybrook Stone floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if applied, the Donnybrook Stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry Donnybrook Stone and allowed to set. The newly sealed Donnybrook Stone will not only look new again, it will be protected and result in your Donnybrook Stone becoming easier to maintain.
- Q: Why is it important for me to have my Donnybrook Stone sealed?
- A: Sealers are different from polishes and are actually designed to keep liquids and dirt particles from sinking into the natural stone. It is extremely important to have your Donnybrook Stone sealed. All Donnybrook Stone should be sealed when first installed; this initial seal can last up to 15 years. It is important to call us as soon as your Donnybrook Stone floors are installed so we can protect them before any accidental permanent damage occurs.
- Q: How do I know if my Donnybrook Stone floors need sealing?
- A: Tile Cleaners® advise a "water test". First you need to place a few drops of water on your stone and let it set for around 10 to 30 minutes then wipe it dry. If your stone did not darken, it means your Donnybrook Stone is perfectly sealed and does not require sealing, but if it has darkened, it means that the water was able to penetrate your stone and sealing is required.
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