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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: There is a stain on my Donnybrook Stone floor. Can you remove it?
• A: Here at Tile Cleaners® we understand the importance of your family's safety. This is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your Donnybrook Stone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.
• Q: Which process can I expect when you arrive to reseal my Donnybrook Stone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the Donnybrook Stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry Donnybrook Stone floor and allowed to set. The newly sealed Donnybrook Stone will not only look new again, it will be protected and result in your Donnybrook Stone becoming easier to maintain.
• Q: How do I know when my Donnybrook Stone floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your Donnybrook Stone floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your Donnybrook Stone tiles are beginning to stain easily, it's a good indication that your previous sealer is wearing off and your Donnybrook Stone will need to be resealed immediately to prevent permanent staining.
• Q: How will you charge me for cleaning my Donnybrook Stone tiles?
• A: Tile Cleaners® charge per square metre for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Donnybrook Stone

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