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Frequently Asked Questions

Q: How will you charge me for cleaning my Donnybrook Stone tiles? - Tile and Grout Cleaning | Cleaning Donnybrook Stone

• A: Tile Cleaners® charge per square metre for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

Other FAQs :

• Q: There is a stain on my Donnybrook Stone floor. Can you remove it?
• A: Here at Tile Cleaners® we understand the importance of your family's safety. This is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your Donnybrook Stone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.
• Q: Which process can I expect when you arrive to reseal my Donnybrook Stone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the Donnybrook Stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry Donnybrook Stone floor and allowed to set. The newly sealed Donnybrook Stone will not only look new again, it will be protected and result in your Donnybrook Stone becoming easier to maintain.
• Q: Is it safe to have my Donnybrook Stone tiles cleaned?
• A: Yes, our tile cleaning services are safe! Tile Cleaners® prefer only the highest quality non-toxic water based products alongside our state of the art cleaning machinery to provide the best cleaning solutions without compromising your Donnybrook Stone tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to restore your Donnybrook Stone tiles to their best possible condition. Tile Cleaners® pride itself on specifically catering for each tile variety.
• Q: When is the best time to seal my Donnybrook Stone floors and how do I know that mine need sealing now?
• A: The best time to have your Donnybrook Stone tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your Donnybrook Stone tiles need sealing once you start noticing patchy sealed areas of the floor and/or your Donnybrook Stone tiles are beginning to stain easier.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Donnybrook Stone

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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