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Testimonials

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

When I moved into my new house, I was shocked by how dirty and old the tiles in the entire house looked. I wasn't sure if they were supposed to be like that or if they were just really dirty. I decided to call Tile Cleaners and ask them to have a look and tell me what I could do to improve the look of my tiles. Tile Cleaners ® came the same weekend and managed to make my tiles look brand new. They also informed me that the sealer would protect my tiles for years to come. Amazing! Thank you guys! My floor looks gorgeous.

Amanda Burtender, Brighton East, VIC

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Tile Cleaning Pump

Stone Grinding

You can once again enjoy your natural stone in its best possible condition

Tile Cleaners® provide Australia's leading commercial and residential grinding solutions

Call 1300 771 201 for a free quote or use our quick enquiry form

Welcome to Tile Cleaners®, Australia's leading tile care company specialising in the grinding, honing, polishing, restoration and maintenance of most natural stone and man made surfaces nationwide. If your flooring has serious staining, fading from dirt, deep scratches or has uneven tiles, it may be time to restore the natural beauty of your surfaces.

Tile Cleaners® take pride in the high quality and professional services we provide our customers, and are committed to meeting and exceeding expectations, providing the specialist care your surfaces deserve.

You don’t need to replace your natural stone when it becomes dull-looking, damaged and stained. By combining the latest state-of-the-art restoration equipment and our years of experience, with Tile Cleaners® you can once again enjoy your natural stone in its best possible condition.

bluestone tile stacks before laying

All natural stone needs some type of care and maintenance

Tile Cleaners® know natural stone and understand and appreciate its distinct characteristics

Call 1300 771 201 now and talk to an expert or use our quick enquiry form

We cover all suburbs

What is Grinding?

Grinding a surface will smooth out imperfections and open a new layer of your stone upon which it is possible to build a high quality honed or polished finish.

Grinding will remove deep scratches, stains and other contaminations from your stone, resulting in a very smooth and even surface, able to reflect light more consistently. Grinding will also remove any lippage, the term used for uneven tiles which can occur after a typical installation.

Resurfacing is an extremely skilled task that requires patience and experience. If not done properly and to the right depth it may only enhance the scratches and impurities.

modern bathroom with extra large porcelain tiles that look like fake granite

Is there a difference between Grinding, Honing and Polishing?

Grinding, honing and polishing are similar processes, and refer to different levels the surfaces are ground back to using diamond head pads. It is important to note that all three refer to the process of using an abrasive to smooth back a stone.

One of the first things people will often notice when entering your home or business are the surfaces. When your beautiful stone surfaces become damaged from every day usage and improper care, you will need an expert to restore the life back to those surfaces. Australia's Tile Cleaners® technicians use a number of professional processes and techniques to return your stone to its true beauty.

Grinding: An aggressive approach to refinishing stone, using a metal-bonded and diamond grit heavy weighted floor buffer to remove deep scratches and lippage. The porosity of the stone still remains noticeable, and this process is typically dust-free.

Honing: This leaves a smooth flat finish with a matte look. Often completed after the grinding phase, this method is a much less aggressive approach than grinding. Although similar, the materials and grits used are not as coarse as with grinding. Many projects also may start with honing and skip the grinding phase. Tile Cleaners® honing process is able to remove minor to moderate scratches and etch marks in a softer manner. When done properly, honing will result in a smooth and even finish.

Polishing: After the honing phase, a higher grit and sometimes combinations of higher grit compounds will be used to bring out a shine in your stone during the polishing process. This finest grade of the grinding process is used to achieve a sleek, polished look.

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

Cleaned Limestone Floor Tile

Commercial Grinding

Tile Cleaners® provide premium services to all Australia's commercial properties. We are equipped to restore factory finishes to sandstone, granite, marble, bluestone, travertine and limestone surfaces with our experienced technicians and state-of-the-art equipment.

Tile Cleaners® often find commercial spaces such as apartment blocks, shopping centres and hotels experience dullness and damage in high traffic areas. The best results in bringing the floors back to a uniform look throughout are achieved by grinding.

Sandstone Tile Balcony Sealer

Lippage Removal

Lippage refers to uneven surfaces that occurs when stone or tiles are not laid to a uniform level. By running your hand over the grout line you will often notice a definite dip. Sometimes this can be very uneven with a tile being a few millimetres higher than the adjacent tile. Tile Cleaners® diamond grinding process will remove lippage, leaving the floor completely even and flat at the grout lines. This is achieved with metal bonded diamond plates which coarsely grind away at the stone leaving it flat. The next step is usually to repeat this process with finer pads, with each grade becoming progressively finer, the number of grades Tile Cleaners® technicians use depends on the type of stone and the type of finish you require, usually a honed or polished, glossy finish.

travertine outdoor pavers tumbled grey

Benefits of Grinding

If your natural stone is damaged from etching and scratching, grinding will provide a beautiful end result. Don’t go through the pain and cost of having a slightly worn stone retiled.
Grinding will:

  • Smooth uneven tiles
  • Remove deep stains that can’t be removed by cleaning
  • Remove trip hazards
  • Remove imperfections
  • Restore the natural shine of stone
  • Enhance colour features in the stone

Regular Care

Natural stone is one of the most beautiful surfaces anyone can have in their home or office. However, many varieties can easily scratch in high foot traffic areas. A regular maintenance program is vital if your surfaces are to retain their beauty.

Once liquids spill on the surface of your stone, wipe it immediately. To clean stone, you should never use regular soap as it can seep through the surface and darken the area, instead use mildly abrasive household detergent. Never use vinegar. The acid in vinegar damages, actually etches and removes the surface of many stone types. After mopping, dry the floor with a cotton towel or use a sh-mop to remove the moisture and prevent water spots.

Natural stone can become quickly etched, or corroded by acidic materials upon contact by common household substances such as soft drink, tea, citrus juice and acidic cleaning products. A surface with a matte or honed finish needs to be as a rule, periodically cleaned and re-sealed by a professional and should be sealed with a deep penetrating, impregnating sealer, which avoids staining and reduces the effect of soiling, Australian made non-toxic Deepshield® Transparent Penetrating Sealer is non-slip and lasts for up to 10 years.

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

We cover all suburbs

marble tumbled tundra tile entrance

Frequently Asked Questions


The grinding process used by Tile Cleaners® technicians is completely safe, not only for your family but for the surrounding areas of your property. The utmost care is taken by our professionals to protect walls and skirting boards as well as all other items in the work area. Excess slurry, dust and debris is extracted as we go, whilst non-toxic sealers are used to finish off the stone. Tile Cleaners® prides itself for catering for each tile type in the safest most hygienic way.

Grinding refers to the removal of large amounts of material from the surface of the stone. Grinding is used to remove deep scratches and staining as well as lippage(uneven surface) thereby smoothing out the surface of the area making it uniform. Honing is the smoothing of the stone, not as aggressive as grinding and removes very little material from the stone, giving a matte(not glossy as with polishing) look to the surface.

In areas that cannot be reached by larger floor grinding machines, the grinding can be done using hand held polishing machines.

Indoor and outdoor areas, polished, matte finish, porous, pre-sealed, wherever you have tiles we have a restoration solution. External tiles, natural stone paver's, all bathroom tiles and wall tiles. Tile Cleaners® grind sandstone, granite, marble, bluestone, travertine and limestone.

This will depend on the size of the area; larger jobs can require up to 3 days while grinding a bench-top can take up to half a day. Tile Cleaners® do try to ensure work is completed within the same day to avoid as much disruption to your home or business as possible.

Yes, the mechanical resurfacing process used to grind your floors will remove all coatings, resulting in your floors being in an "as new" condition. Once honed or polished, you should reseal your surfaces with a deep penetrating, impregnating sealer, which avoids staining and will reduce the effect of soiling.

Tile Cleaners® recommend our clients apply a long lasting water based sealer such as a quality product from Australia's Deepshield® range of sealer's to their tiles as soon as they have been resurfaced. Your stone will maintain its beautiful character for longer, while also reduce the amount of required regular cleaning.

Most of our procedures use water in order to minimise dust production. Grinding will create a slurry, however by employing state-of-the-art equipment and by extracting as we work, once finished your surfaces will be left in their best possible condition.

Tile Cleaners® technicians use the highest quality machinery providing the best solutions without compromising your surfaces. Tile Cleaners® prides itself on specifically catering for each tile variety and each situation with the highest degree of care. Stone based tiles are usually more porous requiring more attention than man made tiles, which is why its extremely important to use correct products and equipment in order to restore your tiles to their best possible condition.

Here at Tile Cleaners® we understand the importance of your family's safety, which is why we prefer to use non-toxic finishing agents as we not only want to protect your floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

Grinding will remove scratches and stains and give a more uniform appearance to your surface.

Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

We recommend that you measure each room separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 X 2 = 6m2 in total.

Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.

Move all furniture and items off the floor so it is ready for when we arrive.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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