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Frequently Asked Questions

Other FAQs :

• Q: What can I expect in terms of mess during the stripping process of my granite tiles? Is there a risk of damaging my walls or skirting boards?
• A: When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.
• Q: How will you charge me for stripping and sealing my slate tiles?
• A: Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: How do I know when my slate floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your slate floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your slate tiles are staining easily, it's a good indication that your previous sealer is wearing off and your slate floors will need to be resealed immediately to prevent permanent staining.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What are the potential risks or safety concerns associated with the process of stripping and sealing slate tiles?
• A: Yes, the slate tile cleaning services provided by Tile Cleaners® are safe. They utilize high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without causing any harm to your slate tiles. Since stone tiles, including slate, are porous and require special care, it is essential to use the appropriate products and equipment to achieve optimal results without compromising the integrity of the tiles. Tile Cleaners® takes pride in their ability to cater to the specific needs of each tile variety, including slate, ensuring a safe and effective cleaning process.

For More Questions

FAQs » Stripping and Sealing » Stripping and Sealing Slate Floors

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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