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Frequently Asked Questions

Q: What are the advantages of using grout cleaner and vapor cleaning instead of simply scrubbing the grout with a brush and mop? - Grout Cleaner | Grout Cleaner

• A: The use of grout cleaner and vapor cleaning offers distinct advantages over simply scrubbing the grout with a brush and mopping it clean. When grout is only mopped after applying cleaner, the excess cleaner is not fully absorbed, resulting in residue left within the pores of the grout. This residual cleaner can disrupt the pH level of the floor, potentially creating an environment that attracts dirt and grime even after the cleaning process is complete. In contrast, the vapor cleaning method ensures the complete removal of the cleaner from the grout, leaving it in a pH neutral state. This approach promotes a thorough and long-lasting clean, minimizing the risk of residue buildup and maintaining the cleanliness and integrity of your grout over time.

Other FAQs :

• Q: How do I know when my grouts are in need for professional cleaning?
• A: You will know when to have it done once the grout start looking dull and discoloured even after a proper cleaning.
• Q: Does Tile Cleaning utilize a truck-mounted cleaning machine in their cleaning processes?
• A: Tile Cleaning may use a truck-mounted cleaning machine in certain situations, taking into account the size and requirements of the job. The equipment is capable of generating pressure ranging from 1500 to 3000 psi. However, it is important to note that we adjust the pressure according to the specific type of tile and grout being treated. This precautionary measure is crucial to prevent any potential damage. Using the incorrect pressure can result in the formation of small cracks in the grout joint or exacerbate existing cracks. By carefully adjusting the pressure, we ensure that the cleaning process is effective while safeguarding the integrity of your grout and tile surfaces.
• Q: What is the pricing structure for the services of stripping, cleaning, and sealing grout?
• A: At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.
• Q: Does Tile Cleaning employ chemical cleaners in their cleaning processes?
• A: In certain cleaning scenarios, the use of a chemical cleaner may be necessary as a pre-treatment. However, it's important to note that the chemical cleaner employed by Tile Cleaning contains no acid or bleach, as these ingredients can cause long-term damage to your grout. Following the application of the chemical solution, our vapor technology is utilized to remove discoloration and eliminate any residual chemical residue from the grout joints. It is worth mentioning that in cases where the grout is old and significantly discolored, there might be instances where we need to use chemicals that contain a minimal amount of bleach or acid. Rest assured, our aim is always to prioritize the safety and preservation of your grout while achieving the best possible cleaning outcomes.
• Q: What can I do to keep my grouts looking new?
• A: To keep your tiles and grout looking new, Tile Cleaners ® $custom_city recommends sealing your grout lines with our special water based impregnating grout sealer. We also always reccommend cleaning each week with a damp microfiber cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents (any strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

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