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Frequently Asked Questions

Q: What are the components of a proper grout maintenance routine? - Cleaning and Sealing

• A: A comprehensive grout maintenance routine generally involves two key steps: stripping and cleaning, followed by resealing. It is advisable to perform these tasks at least once every year or two, particularly in commercial areas that experience heavy foot traffic, where an annual cleaning schedule is recommended. By implementing this routine, you can effectively maintain the condition and longevity of your grout, ensuring its cleanliness and durability over time.

Other FAQs :

• Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process?
• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.
• Q: What are the signs indicating that my grout requires professional cleaning?
• A: The appropriate time to address the grout's condition is when it begins to appear lackluster and stained, despite thorough cleaning efforts. At this stage, when the grout loses its shine and retains discoloration, it indicates the need for attention and maintenance.
• Q: What is the typical duration for completing an estimate with Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.
• Q: What services are included in your grout cleaning offerings?
• A: Tile Cleaning offer comprehensive grout cleaning services that involve utilizing specialized tools and equipment such as Turbo Hybrid Machines and Scrubbers. These advanced machines are employed to scrub the grout, effectively restoring it to its optimal condition. In larger areas, the machines are used to achieve efficient and consistent results. However, in smaller or hard-to-reach spaces where machine usage is not feasible, the grout cleaning is performed manually with meticulous attention to detail. Regardless of the method employed, Tile Cleaning' services are designed to deliver remarkable outcomes and bring your grout back to its best possible state.
• Q: What is the process for scheduling an estimate with Tile Cleaners?
• A: Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

For More Questions

FAQs » Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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