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Frequently Asked Questions

Other FAQs :

• Q: What is the process I can expect when you come to seal my Donnybrook Stone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if applied, the Donnybrook Stone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry Donnybrook Stone and allowed to set. The newly sealed Donnybrook Stone will not only look new again, it will be protected and result in your Donnybrook Stone becoming easier to maintain.
• Q: What can I do to keep my Donnybrook Stone looking new after sealing?
• A: To keep your Donnybrook Stone and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the Donnybrook Stone surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended. Our best advice to protect your Donnybrook Stone is to seal them with one of our highest quality sealers. This is the best protection your Donnybrook Stone can receive against staining.
• Q: How long does it take for my Donnybrook Stone tiles to dry?
• A: It takes 4 hours to be touch dry and normally 24 hours for the sealer to fully cure, which is when you can put everything back into place. Nothing hard such as furniture can be moved on to the tiles and grout for at least 24 hours.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the usual lifespan of the sealer before it requires reapplication?
• A: The lifespan of a sealer before reapplication is influenced by the type of sealer used. Topical sealers typically provide protection for approximately 3 years before requiring reapplication. In contrast, impregnating sealers are more durable and can last up to 15 years or even a lifetime when applied to vertical surfaces. However, areas with high foot traffic or frequent use may necessitate more frequent inspections and resealing to ensure ongoing protection. Conducting a water absorption test can help assess the porosity of the surface and aid in selecting a sealer with longer-lasting durability. It is advisable to refer to the guidelines provided by the manufacturer and consult professionals to determine the specific reapplication schedule suitable for your tiles and grout.

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FAQs » Donnybrook » Tile and Grout Sealing

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